Field Team Manager

Munters

. Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $45 - $55 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in HVAC systems, particularly in data center environments, with a strong focus on leadership, compliance with industry standards, and effective collaboration with cross-functional teams. Proficient in service protocols, customer service, and quality assurance within the HVAC sector.

Highest-signal resume keywords

HVAC Industry ExperienceLeadership in Team ManagementData Center Infrastructure KnowledgeEPA CertificationProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System InstallationRefrigeration and ControlsService Protocol DevelopmentQuality Assurance ChecksInventory Management

Soft Skills

Excellent Communication SkillsCustomer Service SkillsAttention to DetailTeam Collaboration

Tools & Technologies

Microsoft Office SuiteC2 Customer Complaint SystemState-of-the-Art Monitoring Systems

Certifications & Qualifications

EPA CertificationCDCMP CertificationCDCP Certification

Industry Keywords

Data Center HVAC OperationsSafety GuidelinesPreventive MaintenanceService Sales StrategiesField Service Administration

About the role

Key responsibilities & impact

Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments
Develop and enact service protocols and best practices for data center HVAC operations in compliance with industry standards and governmental regulations
Collaborate with data center project managers and stakeholders on preventive maintenance, system-failure responses, and customized solutions
Maintain adherence to safety guidelines and foster a safety-focused culture
Monitor and optimize inventory so service vehicles are stocked with necessary parts and equipment
Liaise with sales and marketing teams on data center HVAC service strategies
Convey customer experience through the C2 customer complaint system
Support Services sales promotions, tools, and goals
Provide Service Sales feedback on scope definition and cost to perform, and share leads
Provide Service Engineering feedback on technical support quality and availability
Share leads with Sales PM and Service Sales teams
Participate in recruiting activities as necessary
Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues
Conduct new-hire orientation, field training, and ongoing education
Perform quality assurance checks in the field
Provide back-office service administration, including timesheet entry, expense report review and submission, and service report creation and review

Requirements

What you’ll need

5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments
Minimum of 3 years in a leadership role overseeing a team of technicians
Deep knowledge of the specific demands and challenges associated with data center HVAC systems
Solid understanding of data center infrastructure and operational protocols
Experience with state-of-the-art monitoring and management systems used in data centers
Excellent problem-solving abilities paired with meticulous attention to detail
Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary
Familiarity with data center certifications such as CDCMP, CDCP, or equivalent is a plus
Relevant certifications in HVAC; EPA Certification, strongly preferred
Experience with refrigeration and controls, strongly preferred
Strong computer skills including a proficiency in Microsoft Office Suite
Excellent communication and customer service skills
Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business
Clean driving record and willingness to travel frequently to various job sites
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
Close visual acuity to perform activities such as preparing and analyzing data, viewing computer terminals, and expansive reading
Offers are contingent on a pre-employment drug test and background check, as applicable for the position

Benefits

Comp & perks

Medical, dental and vision
401K
PTO
Referral bonuses