Field Team Manager – DCT

Munters

. Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments .

Posted 9/17/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $45 - $52 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in HVAC systems, particularly within data center environments, with a strong focus on leadership, compliance, and customer service. Proficient in developing service protocols, optimizing operations, and collaborating with cross-functional teams to enhance service delivery.

Highest-signal resume keywords

HVAC Systems ExpertiseLeadership in Technical TeamsData Center Infrastructure KnowledgeEPA CertificationProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System InstallationRefrigeration and ControlsService Protocol DevelopmentQuality Assurance ChecksInventory ManagementData Center OperationsTechnical Support FeedbackService Report CreationCustomer Complaint ManagementField Training

Soft Skills

Excellent CommunicationCustomer Service SkillsAttention to DetailCollaboration with Cross-Functional TeamsMentoring and Training

Tools & Technologies

Microsoft Office SuiteMonitoring and Management Systems

Certifications & Qualifications

EPA CertificationCDCMP CertificationCDCP Certification

Industry Keywords

Data Center HVACSafety GuidelinesGovernmental RegulationsService Sales StrategiesPreventive Maintenance

About the role

Key responsibilities & impact

Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments
Develop and implement service protocols and best practices for data center HVAC operations
Ensure compliance with industry standards and governmental regulations
Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions
Maintain adherence to safety guidelines and foster a safety-focused culture
Monitor and optimize inventory procedures to keep service vehicles stocked with necessary parts and equipment
Liaise with sales and marketing teams on data center HVAC service strategies
Convey customer experience through the C2 customer complaint system
Support Services sales promotions, tools, and goals
Provide Service Sales feedback on scope definition and cost to perform, and share leads
Provide Service Engineering feedback on technical support quality and availability
Share leads with Sales PM and Service Sales teams
Participate in recruiting activities as necessary
Advise supervisors regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related matters
Conduct new hire orientation, field training, and ongoing education
Perform quality assurance checks in the field
Provide back-office service administration, including timesheet entry, expense report review and approval, and service report creation and review

Requirements

What you’ll need

5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments
Minimum of 3 years in a leadership role overseeing a team of technicians
Deep knowledge of the specific demands and challenges associated with data center HVAC systems
Solid understanding of data center infrastructure and operational protocols
Experience with state-of-the-art monitoring and management systems used in data centers
Excellent problem-solving abilities paired with meticulous attention to detail
Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary
Bachelor’s degree in Mechanical Engineering, a related field or equivalent combination of education and work experience (preferred)
Familiarity with data center certifications such as CDCMP, CDCP, or equivalent is a plus
Relevant certifications in HVAC; EPA Certification, strongly preferred
Experience with refrigeration and controls, strongly preferred
Strong computer skills including a proficiency in Microsoft Office Suite
Excellent communication and customer service skills
Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business
Clean driving record and willingness to travel frequently to various job sites
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or constantly
Ability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift
Close visual acuity to prepare and analyze data, view computer terminals, and read extensively
All offers are contingent on a pre-employment drug test and background check, as applicable for the position

Benefits

Comp & perks

Medical, dental and vision
401K
PTO
Referral bonuses