Senior Manager, Brand Partnerships

MUSEUM OF ICE CREAM

. Support the Senior Director in managing prospective brand partners from discovery through scoping, feasibility assessment, proposal development and deal handoff .

Posted 9/15/2026full-timeRemote • California • United StatesSenior💰 $145,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing national brand partnerships, translating partnership terms into actionable project plans, and leading cross-functional teams to ensure successful execution and reporting. Proven ability to build relationships, manage expectations, and drive performance across multiple locations and markets.

Highest-signal resume keywords

Partnership ManagementProject ManagementCross-Functional CoordinationPeople ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget ManagementTimeline DevelopmentKPI TrackingPartnership Development

Soft Skills

Communication SkillsNegotiation SkillsOrganizational SkillsDetail-OrientedRelationship Building

Tools & Technologies

AsanaAI-Powered Sales Tools

Industry Keywords

Experiential MarketingIntegrated MarketingClient ServicesAdvertising Account ManagementHospitality

About the role

Key responsibilities & impact

Support the Senior Director in managing prospective brand partners from discovery through scoping, feasibility assessment, proposal development and deal handoff
Own the post-close lifecycle of national brand partnerships through final execution and wrap-up reporting
Translate signed partnership terms and deliverables into detailed project plans, timelines and cross-functional workstreams
Manage day-to-day execution, deliverables, deadlines, budgets and dependencies
Identify and resolve risks, blockers and scope changes
Coordinate execution across Marketing, Production Design, Operations, Legal and Finance
Coordinate partnerships spanning multiple Museum of Ice Cream locations
Align stakeholders on roles, responsibilities and timelines
Ensure brand, safety, legal and operational standards are met
Serve as primary day-to-day partner contact after deal close
Manage partner expectations and provide status updates
Ensure each MOIC location delivers the agreed partner experience
Directly manage three Local Activations & Partnerships Managers across Boston, Chicago and New York
Set goals, prioritize work, coach direct reports, manage performance and support professional development
Translate national partnership concepts into local playbooks, deliverables, timelines and activation standards
Guide local teams in sourcing and developing market-level partnership opportunities
Deploy local execution teams against priority activations
Partner with General Managers and Operations teams to adapt programs to local audiences and operating realities
Build post-execution recaps and performance reports
Track KPIs including revenue, attendance, visibility and guest experience
Maintain current views of in-flight partnerships, statuses and execution timelines
Identify opportunities for renewals, repeat partnerships and expansion
Create intake, evaluation, handoff and execution processes
Build repeatable partnership playbooks and templates
Identify recurring execution challenges and solve them systemically

Requirements

What you’ll need

7+ years of experience in partnerships, advertising account management/client services or integrated marketing, including agency-side experience in an account management or client leadership role
Demonstrated people-management experience, including setting priorities, coaching direct reports, managing performance and leading a distributed or market-based team
Experience managing prospective and active clients across discovery, scoping, expectation setting, execution, reporting and renewal or expansion conversations
Experience translating national campaigns or partnership platforms into localized programs across multiple markets, venues or operating locations
Proven ability to manage cross-functional projects across marketing, operations, legal, and finance without direct authority over those teams
Strong project management skills, with experience building and running detailed timelines, budgets, and deliverable trackers
Excellent partner-facing communication skills, with the ability to manage relationships, expectations and difficult conversations with professionalism
Highly organized, detail-oriented, and able to manage multiple partnerships and deadlines simultaneously
Comfortable operating in a fast-paced, evolving environment, translating deal terms into clear, actionable plans
Strong relationship-building, negotiation, and communication skills
Experience leading experiential programs, events or physical brand activations from concept and client brief through on-the-ground execution
Fluency with AI-enabled sales tools and workflows, such as AI-powered lead scoring, conversational sales assistants, automated outreach and follow-up
Nice to have: Experience in experiential marketing, hospitality, entertainment, or location-based consumer businesses
Nice to have: Experience executing partnerships that span multiple markets or locations
Nice to have: Familiarity with project management tools, primarily Asana
Nice to have: Experience building partnership playbooks or operational processes from scratch
Nice to have: A passion for playful, immersive experiences and the joy of ice cream

Benefits

Comp & perks

Competitive pay
Annual bonus
Stock options
401k, with match
PTO and sick time
Medical, dental, vision
Perks including Classpass, commuter discounts, employee assistance program, and unlimited ice cream
Employee development opportunities
16 free museum tickets per year for friends and family, with free entry for self
50% off retail products
Ability to advance within the organization