Healthcare Virtual Assistant

My Hero VA

. Review reports to identify missing caregiver documents and incomplete training .

Posted 10/11/2026part-timeRemote • Mexico, ColombiaMid-LevelSenior💰 $6 - $10 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail in managing caregiver documentation and training coordination. Proficient in using Microsoft Excel, CRM platforms, and communication tools to ensure accurate record-keeping and effective follow-up.

Highest-signal resume keywords

Documentation ManagementTraining CoordinationMicrosoft ExcelStrong Attention To DetailSpanish Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Documentation ManagementTraining CoordinationMicrosoft ExcelCRM PlatformsEmail CommunicationFile ManagementFollow-Up SkillsData EntryRecord KeepingOnboarding Processes

Soft Skills

Strong OrganizationAttention To DetailProfessional CommunicationIndependenceFollow-Up Skills

Tools & Technologies

Microsoft ExcelSharePointOutlookCRM PlatformsMessaging Tools

Industry Keywords

Healthcare Staffing AgencyHome Care CompanyCaregiver CredentialsOnboarding DocumentsRequired Training

About the role

Key responsibilities & impact

Review reports to identify missing caregiver documents and incomplete training
Collect certifications, fingerprint cards, required forms, and training completion records
Upload documents to the correct caregiver profiles and maintain accurate files
Schedule caregivers for required training, including CPR classes
Follow up with caregivers to confirm attendance, completion, and outstanding paperwork
Monitor email, text messages, and internal team messages throughout the workday
Respond professionally using existing communication templates where appropriate
Maintain clear notes on pending items, follow-ups, and next steps
Make occasional phone calls when needed to resolve outstanding items
Check work carefully to prevent missing or incorrectly filed documentation
Coordinate training attendance and records rather than teaching classes

Requirements

What you’ll need

Previous professional experience in administrative support, documentation management, training coordination, or a similar role
Strong attention to detail and a consistent record of completing accurate work
Ability to learn established processes and manage daily responsibilities independently
Working knowledge of Microsoft Excel and comfort navigating online systems
Ability to use email, shared files, CRM platforms, and messaging tools
Strong written English and clear spoken English for occasional calls
Strong organization and follow-up skills
Availability Monday through Friday for 25 hours per week during Phoenix, Arizona business hours
Highly preferred: experience supporting a healthcare staffing agency, home care company, or similar business
Highly preferred: experience tracking caregiver credentials, onboarding documents, or required training
Highly preferred: familiarity with SharePoint and Outlook
Spanish proficiency is highly preferred

Benefits

Comp & perks

Potential to grow into a full-time position based on performance and business needs