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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering training on AI-enabled automotive software, particularly myKaarma products, while ensuring compliance and enhancing dealership operations. Strong communication and organizational skills are essential for effective collaboration and training delivery.
Highest-signal resume keywords
Automotive Dealership ExperienceAI-Augmented Workflow ExperienceTraining Delivery and DocumentationStrong Written and Verbal CommunicationProactive and Highly Organized
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI-Enabled ToolsSalesforceServiceCartAutomotive Software ConsultingTraining ImplementationProject AssessmentProcess TroubleshootingProduct Functionality KnowledgeInstallation CoordinationCompliance Maintenance
Soft Skills
Strong Sense of UrgencyAdaptability to New TechnologiesCollaborationFeedback CommunicationCustomer Trust Building
Certifications & Qualifications
Valid Drivers LicenseValid Real IDValid Passport (Preferred)
Industry Keywords
Automotive DealershipFixed OperationsTraining ProcessDeploymentCustomer NeedsProduct UpdatesIndustry TrendsHands-On TrainingSmall-Group TrainingOne-on-One Training
About the role
Key responsibilities & impact- Deliver comprehensive training to dealership personnel on the full range of myKaarma products, including AI-enabled capabilities within the SLT suite
- Cover product functionality, limitations, and best practices for effective implementation and usage
- Assess each project and coordinate with the Lead Field Implementation Trainer
- Prepare for installations by reviewing Salesforce notes, deployment handoff notes, and product specialist handoff notes
- Contribute to goals set by team leads and dealer management
- Provide hands-on, detailed training, primarily focused on ServiceCart, through a standardized training process
- Conduct small-group training at end users’ workspaces and one-on-one training when necessary
- Guide users through process adjustments, troubleshoot issues, and provide personalized training
- Collaborate with the Lead Field Implementation Trainer, ServiceCart Implementation Consultant, Scheduler Implementation Consultant, on-site teammates, and dealership personnel
- Document dealership training notes and provide written summaries following training and further outreach
- Work with Deployment, Support, Product Managers, and other internal teams to address customer needs
- Communicate feedback to refine and enhance the training process
- Stay informed on product updates and evolving dealership practices
- Help dealership teams understand AI-enabled tools, emphasizing that AI-supported insights assist rather than replace professional judgment
- Travel full-time and work onsite at dealerships Monday through Friday, four weeks per month
Requirements
What you’ll need- Preferred: 2+ years of experience in automotive dealership fixed operations (e.g., Service Advisor, Technician, Parts Counterperson, Service Manager, or equivalent)
- Preferred: 2+ years of experience in automotive software consulting, installation, or training
- Essential: 2+ years operating in environments where AI augments workflows while maintaining compliance, transparency, and customer trust
- Strong written and verbal communication skills
- Highly organized and proactive, with a strong sense of urgency
- Quickly learning and adapting to new technologies, staying current with product innovations and industry trends
- Willingness and ability to commit to a full-time travel schedule (Monday-Friday, 4 weeks per month)
- Valid Drivers License
- Valid Real ID for travel
- Valid passport is preferred but not required
- Credit or Debit card with the ability to rent vehicles, purchase hotel accommodations, meals, and miscellaneous expenses when necessary
- Proximity to a major US airport
- myKaarma considers candidates requiring work authorization on a case-by-case basis; sponsorship may be available for exceptional candidates depending on role requirements and business need
Benefits
Comp & perks- Bonuses
- Comprehensive medical, dental, vision, life, and disability benefits
- Wellness stipend
- Telework stipend
- Generous vacation time
- Flexible work environment
- Dog-friendly offices
- Unlimited snacks or refreshments onsite
- Reasonable accommodations for applicants with disabilities