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MYOB

Principal AI Product Manager

MYOB

. Own the product end-to-end, from customer discovery and experimentation through roadmap, commercialisation, delivery and optimisation .

Posted 11/9/2026full-timeMelbourne • AustraliaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in owning and delivering AI products, particularly LLM-powered solutions, while effectively communicating with stakeholders and leading cross-functional teams to drive product strategy and optimization.

Highest-signal resume keywords
AI Product OwnershipLLM Product DeliveryCustomer DiscoveryProduct StrategyStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AI Product ManagementProduct MeasurementDigital Product StrategyCustomer Insights AnalysisCommercial Judgement
Soft Skills
Influential LeadershipEffective Communication
Tools & Technologies
AnthropicOpenAIMicrosoft
Industry Keywords
SaaSB2BFintechConversational AIProbabilistic AI

About the role

Key responsibilities & impact
  • Own the product end-to-end, from customer discovery and experimentation through roadmap, commercialisation, delivery and optimisation
  • Own the strategy and roadmap for MYOB’s flagship LLM-powered conversational AI product
  • Take the product from an established capability to its next stage of maturity and scale
  • Influence senior and executive stakeholders by communicating roadmap, priorities, trade-offs, dependencies and opportunities
  • Conduct customer interviews, research, workshops and experimentation
  • Partner with AI, engineering, design and research teams to prototype, test, deliver and improve AI-powered experiences
  • Define success metrics covering customer value, adoption, AI quality, reliability, trust, performance and commercial outcomes
  • Shape product and commercial decisions, balancing short-term opportunities with long-term platform and capability investments
  • Work with technologies from Anthropic, OpenAI, Microsoft and other partners

Requirements

What you’ll need
  • Hands-on experience owning and delivering AI products, ideally LLM or GenAI-powered customer experiences
  • Strong product craft and experience taking complex digital products from strategy and discovery through delivery, measurement and optimisation
  • Technical depth to work credibly with AI and engineering teams and understand model behaviour and trade-offs
  • Experience conducting customer discovery and turning insights into product decisions
  • Commercial judgement connecting customer problems and emerging technology with meaningful business outcomes
  • Ability to lead through influence and communicate confidently with engineers, designers and senior executives
  • Experience delivering LLM or probabilistic AI products
  • SaaS, B2B or fintech experience is useful but not a prerequisite

Benefits

Comp & perks
  • Flexible, hybrid workplace
  • In-person celebrations and social events
  • Home office financial assistance
  • Corporate discounts and vouchers from top retailers
  • Sonder wellbeing support
  • In-house training and programs
  • LinkedIn Learning
  • Conference access
  • Study assistance
  • Variety of leave options, including up to four additional weeks of purchased leave
  • Generous parental leave
  • Domestic violence leave
  • Transgender leave
  • Community leave
  • Study leave
  • Wellness, Belonging and Planet communities