Director, Client Solutions Architects, Northeast

Myriad360

. Lead, coach, and develop the Northeast Client Solutions Architect team while remaining available for hands-on customer work .

Posted 10/21/2026full-timeRemote • New York • United StatesLead💰 $300,000 - $350,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise technology and solution architecture, with a strong focus on customer engagement and relationship building. Proven ability to lead teams, translate complex technology trends into business strategies, and provide hands-on support in customer-facing environments.

Highest-signal resume keywords

Enterprise Technology LeadershipCustomer Communication SkillsSolution Architecture ExpertiseAI Infrastructure KnowledgeCybersecurity Strategy Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureSystems IntegrationCloud ComputingCybersecurityData Center ModernizationAutomationAI StrategyNetworkingTechnology Roadmap DevelopmentTransformation Initiatives

Soft Skills

CoachingFacilitationPresentation SkillsRelationship BuildingTechnical Leadership

Tools & Technologies

Managed ServicesEnterprise Service ManagementHybrid Cloud SolutionsObservability ToolsOEM Ecosystem Knowledge

Industry Keywords

Client Solutions ArchitectTechnology AdvisorStrategic Account PlanningCustomer EngagementTechnology Trends

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Lead, coach, and develop the Northeast Client Solutions Architect team while remaining available for hands-on customer work
Step into the lead CSA role for key customers or complex pursuits when additional coverage, continuity, or technical leadership is needed
Coach CSAs and Sales teams on discovery, solution development, technology storytelling, business outcome alignment, whiteboarding, and workshop facilitation
Serve as a trusted technology advisor to customer technology, infrastructure, security, and business leaders
Partner with Account Executives and CSAs to identify opportunities to expand customer relationships
Move client conversations from tactical purchases toward multi-year strategic relationships
Translate major enterprise technology trends into relevant client conversations
Provide thought leadership across Enterprise AI, AI infrastructure, RAG and agentic AI, data center modernization, networking, cybersecurity, hybrid cloud, automation, observability, platform engineering, Managed Services, Enterprise Service Management, and operating-model transformation
Represent Myriad360 in customer briefings, client events, industry panels, technology summits, webinars, and partner engagements
Support complex, multi-practice opportunities
Build relationships with technical leaders and architects across strategic OEM partners
Bring OEM insights, roadmaps, and innovation into client conversations
Identify differentiated joint solutions with strategic partners
Maintain technical depth to step into key accounts while engaging deeper specialists when appropriate
Represent Myriad360 across customers, internal teams, and the partner ecosystem
Complete ongoing security awareness training, comply with company policies, and escalate security risks
Perform other duties as assigned

Requirements

What you’ll need

Must be based in the United States and reside in New York City
Must be willing to travel 40% of the time in the United States, primarily in the Northeast region
10+ years of experience in enterprise technology, consulting, solution architecture, systems integration, or related roles, including team leadership or mentoring responsibilities
Experience engaging with senior technical and business stakeholders in customer-facing environments
Broad knowledge across enterprise infrastructure, networking, cloud, cybersecurity, data center, automation, AI, and services
Demonstrated ability to translate emerging technologies into practical business strategies
Experience shaping complex enterprise technology programs and transformation initiatives
Strong customer communication, facilitation, whiteboarding, and presentation skills
Proven ability to lead complex pursuits and provide hands-on CSA support when needed
Experience working across Sales, Pre-Sales, Professional Services, Managed Services, and Delivery organizations
Strong understanding of technology partner and OEM ecosystems
Experience at a national technology integrator, consulting company, VAR, MSP, or major enterprise technology provider
Prior experience as a CSA leader, solutions architecture manager, Principal Architect, Lead Architect, or technical consulting leader
Experience developing customer technology roadmaps and strategic account plans
Familiarity with Enterprise AI, AI infrastructure, RAG, agentic AI, automation, observability, hybrid cloud, and cybersecurity strategy
Experience speaking at client events, industry panels, customer briefings, or technology conferences preferred
Complete ongoing security awareness training and comply with company policies
Identify and escalate security risks and contribute to remediation efforts

Benefits

Comp & perks

Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Zero-cost employer-covered health insurance
Company-funded 401k contributions
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers