Myriad360

Architect

• Lead discovery sessions, requirements workshops, and solution design activities with Client stakeholders
• Translate business, technical, and operational requirements into scalable Atlassian solutions
• Design Jira and Jira Service Management projects, workflows, request types, forms, queues, SLAs, permissions, notifications, automation, dashboards, and reports
• Develop Assets and CMDB data models, object schemas, relationships, lifecycle processes, and governance standards
• Design service management capabilities across incident, request, problem, change, knowledge, asset, configuration, and service-level management
• Define integration architectures involving Atlassian products and enterprise applications
• Evaluate and recommend Marketplace applications, Forge solutions, APIs, middleware, and automation approaches
• Produce architecture documents, technical designs, process models, data models, integration specifications, and implementation roadmaps
• Support sales pursuits, proposals, demonstrations, estimates, statements of work, and technical presentations
• Conduct technical discovery and advise Clients on solution options, tradeoffs, risks, and implementation effort
• Provide technical leadership throughout implementation, migration, configuration, integration, and testing
• Establish configuration standards, naming conventions, governance models, and reusable solution patterns
• Lead data migration planning, mapping, transformation, reconciliation, validation, and cutover
• Oversee integration testing, user acceptance testing, defect triage, remediation, and release readiness
• Support adoption planning, training, knowledge transfer, documentation, and transition to operations
• Review technical deliverables and configurations for quality, scalability, and alignment with approved designs
• Mentor Atlassian administrators, consultants, engineers, and junior architects
• Assess existing Atlassian environments and recommend architecture, configuration, governance, performance, security, and usability improvements
• Develop roadmaps for platform modernization, migration, consolidation, and expansion
• Support platform operating models, administration procedures, release management, and continuous improvement
• Complete security awareness training, escalate security risks, and perform other assigned duties

Senior Atlassian Architect

Business Operations

• Lead organization-wide process clarity, operational improvement, systems governance, and strategic execution
• Partner with business leaders, Finance, Technology, and functional teams to improve end-to-end performance
• Clarify organizational roles, responsibilities, decision rights, ownership, and cross-functional handoffs
• Lead strategic initiatives from discovery through implementation with defined scope, milestones, risks, dependencies, adoption plans, and measurable outcomes
• Map current-state and future-state business processes and document handoffs, dependencies, systems, data, controls, bottlenecks, and failure points
• Apply Lean Six Sigma methods and process data to identify root causes and reduce waste, rework, cycle time, and complexity
• Facilitate cross-functional workshops, process reviews, root-cause analyses, Kaizen events, and improvement planning
• Develop business cases, recommendations, implementation plans, dashboards, and control plans
• Document and maintain enterprise application portfolios, integrations, interfaces, data flows, and architecture diagrams
• Establish and chair a cross-functional Systems Governance Board and manage intake, prioritization, approvals, documentation, and impact assessments
• Build and maintain automation inventories and roadmaps covering workflow automations, bots, RPA, APIs, AI-enabled processes, scripts, and manual workarounds
• Support M&A technology and operational due diligence, application rationalization, and post-acquisition integration planning
• Develop KPI frameworks, scorecards, measurement plans, benefit tracking, and EBITDA-aligned performance management with Finance
• Develop and launch a Six Sigma Yellow Belt curriculum through the company LMS
• Coach Yellow Belts, Green Belts, project sponsors, and process owners
• Complete security awareness training, comply with company policies, identify and escalate security risks, and perform other assigned duties

Six Sigma Black Belt, Business Process Excellence

Solutions Engineer

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes
• Own solution architecture and technical strategy for medium to large-scale opportunities
• Identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Drive cohesive architectural solutions and defined execution pathways across practices
• Partner with Account Executives on deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, BOMs, and SOWs
• Serve as a technical escalation point during advanced sales-cycle stages
• Mentor CSAs and engineers in solution design, discovery methods, and consultative selling
• Develop reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Senior Client Solution Architect

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes
• Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
• Identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Drive cohesive architectural solutions and well-defined execution pathways across practices
• Partner with Account Executives to influence deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials (BOMs), and statements of work (SOWs)
• Serve as a key technical escalation point during advanced stages of the sales cycle
• Mentor CSAs and engineers in solution design, discovery methods, and consultative selling
• Develop reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes
• Own solution architecture and technical strategy for medium to large-scale opportunities
• Identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Drive cohesive architectural solutions and well-defined execution pathways across practices
• Partner with Account Executives on deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, BOMs, and SOWs
• Serve as a technical escalation point during advanced sales-cycle stages
• Mentor CSAs and engineers in solution design, discovery methods, and consultative selling
• Develop reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Account Manager

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management, including contract and agreement negotiations
• Coordinate with internal and external teams to forecast stocking needs and delivery schedules
• Act as a client advocate focused on improving the customer experience
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks to the appropriate Executive Leadership Team member and contribute to remediation efforts
• Perform other duties as assigned

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes
• Own solution architecture and technical strategy for medium to large-scale opportunities
• Identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Drive cohesive architectural solutions and well-defined execution pathways across practices
• Partner with Account Executives on deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, bills of materials, and statements of work
• Serve as a technical escalation point during advanced sales-cycle stages
• Mentor CSAs and engineers in solution design, discovery methods, and consultative selling
• Develop reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Senior Client Solution Architect – Northern California

Technician

• Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America
• Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Verify equipment placement against floor plans, rack elevations, and implementation documentation
• Maintain equipment alignment, airflow, accessibility, and long-term serviceability
• Pull, route, terminate, label, and test Cat5e, Cat6, Cat6A, and fiber-optic cabling
• Install single-mode and multimode fiber infrastructure
• Install rail kits, mounting hardware, cable managers, and rack components
• Build clean rack elevations and dress copper and fiber cabling
• Install, replace, and mount enterprise wireless access points
• Assist engineers with wireless validation, infrastructure testing, and post-installation testing
• Certify copper cabling and test fiber continuity and performance
• Confirm equipment connectivity, power, and physical installation
• Perform visual quality inspections and complete installation checklists
• Resolve installation issues or escalate concerns to project resources
• Capture installation and completion photographs
• Record cable identifiers, equipment serial numbers, and asset information
• Update rack elevations, cable schedules, and installation documentation
• Complete daily project reports and status updates
• Support accurate as-built documentation and maintain organized project records
• Represent Myriad360 professionally during customer engagements
• Communicate with customers, project teams, engineers, and site contacts
• Protect customer facilities, equipment, and work areas
• Maintain clean, organized, and safe jobsites
• Follow customer access, safety, security, and operational requirements
• Complete security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Field Services Technician – Central

• Install, integrate, test, validate, document, replace, relocate, and decommission enterprise networking, wireless, compute, storage, security, and data center infrastructure at customer locations
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Pull, route, terminate, label, and test Cat5e, Cat6, Cat6A, single-mode fiber, and multimode fiber cabling
• Install patch cords and complete equipment cross-connects while maintaining cable routing, bend radius, support, separation, and pathway standards
• Install rail kits, mounting hardware, cable managers, and rack components; mount and cable networking, compute, storage, and security equipment
• Build and validate clean rack elevations and dress copper and fiber cabling to White Glove standards
• Install, replace, and mount enterprise wireless access points; verify placement, orientation, labeling, and mounting
• Assist engineers with wireless validation, infrastructure testing, and post-installation testing
• Certify copper cabling, test fiber continuity and performance, and confirm equipment connectivity, power, and physical installation
• Perform visual quality inspections, complete installation checklists, resolve issues, and escalate concerns
• Capture installation photographs; record cable identifiers, equipment serial numbers, and asset information
• Update rack elevations, cable schedules, as-built documentation, and project records
• Complete daily project reports and status updates
• Represent Myriad360 professionally and communicate with customers, project teams, engineers, and site contacts
• Protect customer facilities and equipment; maintain clean, organized, and safe jobsites
• Follow customer access, safety, security, and operational requirements
• Complete security awareness training, comply with company policies, identify and escalate security risks, and support remediation
• Perform other duties as assigned
• Travel extensively throughout North America, including overnight travel and occasional after-hours maintenance windows

Field Services Technician – West

• Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Install and test Cat5e, Cat6, Cat6A, single-mode fiber, and multimode fiber cabling
• Install patch cords and complete equipment cross-connects
• Integrate networking, compute, storage, security, and wireless equipment into racks
• Install and validate enterprise wireless access points
• Certify copper cabling and test fiber-optic continuity and performance
• Confirm equipment connectivity, power, physical installation, and installation quality
• Capture installation photographs and record cable identifiers, serial numbers, and asset information
• Update rack elevations, cable schedules, as-built documentation, and project records
• Complete daily project reports and status updates
• Represent Myriad360 professionally at customer locations throughout North America
• Communicate with customers, project teams, engineers, and site contacts
• Maintain clean, organized, safe jobsites and follow customer access, safety, security, and operational requirements
• Complete security awareness training, comply with company policies, identify and escalate security risks, and perform other assigned duties

Field Services Technician

• Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America
• Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Pull, route, terminate, label, and test Cat5e, Cat6, Cat6A, and fiber-optic cabling
• Install single-mode and multimode fiber infrastructure
• Install rail kits, mounting hardware, cable managers, and supporting rack components
• Mount and cable networking, compute, storage, and security equipment
• Install, replace, and mount enterprise wireless access points
• Certify installed copper cabling and test fiber-optic infrastructure
• Confirm equipment connectivity, power, and physical installation
• Perform visual quality inspections and complete installation checklists
• Capture installation and completion photographs; record cable identifiers, serial numbers, and asset information
• Update rack elevations, cable schedules, installation documentation, and as-built documentation
• Complete daily project reports and status updates
• Represent Myriad360 professionally during customer engagements
• Communicate with customers, project teams, engineers, and site contacts
• Maintain clean, organized, and safe jobsites
• Complete security awareness training, identify and escalate security risks, and support remediation efforts
• Complete other duties as assigned
• Complete the Myriad360 White Glove Academy during the first 30 days of employment

Field Services Technician – East

• Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America
• Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Verify equipment placement against floor plans, rack elevations, and implementation documentation
• Maintain proper equipment alignment, airflow, accessibility, and long-term serviceability
• Pull, route, terminate, label, and test Cat5e, Cat6, Cat6A, and fiber-optic cabling
• Install single-mode and multimode fiber infrastructure
• Install patch cords and complete equipment cross-connects
• Integrate racks with rail kits, mounting hardware, cable managers, networking, compute, storage, and security equipment
• Build clean rack elevations and dress copper and fiber cabling according to White Glove standards
• Install, replace, and mount enterprise wireless access points
• Assist engineers with wireless validation, infrastructure testing, and post-installation testing
• Certify installed copper cabling and test fiber-optic infrastructure for continuity and performance
• Confirm equipment connectivity, power, and physical installation
• Perform visual quality inspections and complete installation checklists
• Resolve installation issues or escalate concerns to project resources
• Capture installation and completion photographs
• Record cable identifiers, equipment serial numbers, and asset information
• Update rack elevations, cable schedules, installation documentation, and as-built documentation
• Complete daily project reports and status updates
• Represent Myriad360 professionally during customer engagements
• Communicate with customers, project teams, engineers, and site contacts
• Protect customer facilities, equipment, and work areas
• Maintain clean, organized, and safe jobsites
• Follow customer access, safety, security, and operational requirements
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Complete the Myriad360 White Glove Academy during the first 30 days of employment
• Perform other duties as assigned

• Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
• Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
• Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
• Install and test Cat5e, Cat6, Cat6A, single-mode fiber, and multimode fiber cabling
• Install, replace, and mount enterprise wireless access points
• Perform rack integration, equipment mounting, cable management, labeling, and cross-connects
• Certify copper cabling and test fiber-optic infrastructure for continuity and performance
• Confirm equipment connectivity, power, and physical installation
• Perform visual quality inspections and complete installation checklists
• Capture installation photographs and record cable identifiers, serial numbers, and asset information
• Update rack elevations, cable schedules, installation documentation, and as-built documentation
• Complete daily project reports and status updates
• Represent Myriad360 professionally during customer engagements
• Communicate with customers, project teams, engineers, and site contacts
• Maintain clean, organized, and safe jobsites
• Follow customer access, safety, security, and operational requirements
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Senior Client Solution Architect – Georgia

• Lead sophisticated, multi-practice discovery sessions centered on achieving business outcomes
• Assume full ownership of solution architecture and technical strategy for medium to large-scale opportunities
• Identify cross-practice opportunities spanning networking, data center, cloud, security, and platform engineering
• Drive cohesive architectural solutions and well-defined execution pathways across practices
• Partner with Account Executives on deal strategy, qualification, and positioning
• Collaborate with Practice Directors and Principal Architects to validate solution designs, BOMs, and SOWs
• Serve as a key technical escalation point during advanced sales-cycle stages
• Mentor CSAs and engineers in solution design, discovery methods, and consultative selling
• Develop reusable solution patterns, reference architectures, and enablement resources
• Represent Myriad360 in senior-level client discussions, workshops, and technical briefings
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks and contribute to remediation efforts
• Perform other duties as assigned

Senior Atlassian Architect

Six Sigma Black Belt, Business Process Excellence

Senior Client Solution Architect

Senior Client Solution Architect

Senior Client Solution Architect

Account Manager

Senior Client Solution Architect – Northern California

Field Services Technician – Central

Field Services Technician – West

Field Services Technician

Field Services Technician – East

Field Services Technician – West

Field Services Technician – Central

Senior Client Solution Architect – Georgia

Senior Client Solution Architect – Southern California