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Field Services Technician – West
Myriad360. Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and integrating enterprise networking, data center, and IT infrastructure, with a strong focus on structured cabling and wireless access point installation. Proficient in reading technical documentation and ensuring compliance with safety and quality standards during customer engagements.
Highest-signal resume keywords
Enterprise Network InstallationStructured Copper And Fiber-Optic CablingWireless Access Point InstallationBICSI Installer Or Technician CertificationFluke Cable Certification Equipment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Rack And Stack Networking EquipmentCable Management Systems InstallationFiber Termination And TestingEquipment Connectivity VerificationInstallation Documentation Management
Soft Skills
Strong Customer Service SkillsEffective CommunicationTeamworkAttention To DetailProblem-Solving
Tools & Technologies
Hand ToolsPower ToolsLaddersLiftsCable Certification Equipment
Certifications & Qualifications
BICSI Installer CertificationOSHA 10 CertificationOSHA 30 Certification
Industry Keywords
Data Center InfrastructureColocation FacilitiesTechnology DeploymentEnterprise TechnologiesMyriad360 White Glove Academy
Tech Stack
Tools & technologiesAirflowFirewalls
About the role
Key responsibilities & impact- Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations throughout North America
- Install, mount, replace, relocate, and decommission enterprise networking and infrastructure equipment
- Rack and stack switches, routers, firewalls, servers, storage systems, UPS units, rack PDUs, and related technology
- Install network cabinets, equipment racks, cable management systems, ladder racks, basket trays, conduit, raceways, and cable pathways
- Verify equipment placement against floor plans, rack elevations, and implementation documentation
- Maintain proper equipment alignment, airflow, accessibility, and long-term serviceability
- Pull, route, terminate, label, and test Cat5e, Cat6, Cat6A, and fiber-optic cabling
- Install single-mode and multimode fiber infrastructure
- Install patch cords and complete equipment cross-connects
- Integrate racks with rail kits, mounting hardware, cable managers, networking, compute, storage, and security equipment
- Build clean rack elevations and dress copper and fiber cabling according to White Glove standards
- Install, replace, and mount enterprise wireless access points
- Assist engineers with wireless validation, infrastructure testing, and post-installation testing
- Certify installed copper cabling and test fiber-optic infrastructure for continuity and performance
- Confirm equipment connectivity, power, and physical installation
- Perform visual quality inspections and complete installation checklists
- Resolve installation issues or escalate concerns to project resources
- Capture installation and completion photographs
- Record cable identifiers, equipment serial numbers, and asset information
- Update rack elevations, cable schedules, installation documentation, and as-built documentation
- Complete daily project reports and status updates
- Represent Myriad360 professionally during customer engagements
- Communicate with customers, project teams, engineers, and site contacts
- Protect customer facilities, equipment, and work areas
- Maintain clean, organized, and safe jobsites
- Follow customer access, safety, security, and operational requirements
- Complete ongoing security awareness training and comply with company policies
- Identify and escalate security risks and contribute to remediation efforts
- Complete the Myriad360 White Glove Academy during the first 30 days of employment
- Perform other duties as assigned
Requirements
What you’ll need- Experience installing enterprise network, data center, or IT infrastructure
- Experience with structured copper and fiber-optic cabling
- Experience mounting wireless access points and enterprise network equipment
- Ability to read floor plans, rack elevations, cable schedules, and installation drawings
- Basic understanding of enterprise networking and infrastructure hardware
- Ability to safely use hand tools, power tools, ladders, and lifts
- Strong customer service, communication, and teamwork skills
- Exceptional attention to detail and commitment to quality
- Ability to travel extensively, including overnight travel and scheduled maintenance windows
- Ability to lift and move equipment weighing up to 75 pounds
- Ability to work safely on ladders, lifts, and active customer jobsites
- Must be based in the United States
- BICSI Installer or Technician certification preferred
- OSHA 10 or OSHA 30 certification preferred
- Experience using Fluke cable certification equipment preferred
- Fiber termination, splicing, and testing experience preferred
- Experience installing Cisco, Juniper, HPE Aruba, Palo Alto Networks, Dell, HPE, or similar enterprise technologies preferred
- Experience working in enterprise data centers, colocation facilities, warehouses, or technology deployment environments preferred
- Successful completion of the Myriad360 White Glove Academy written and hands-on certification assessments required before independently representing Myriad360 on customer engagements
Benefits
Comp & perks- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!