Senior Atlassian Architect

Myriad360

. Lead discovery sessions, requirements workshops, and solution design activities with Client stakeholders .

Posted 10/1/2026full-timeUnited StatesSenior💰 $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing scalable Atlassian solutions, including Jira and Jira Service Management, while effectively leading discovery sessions and technical implementations. Proficient in creating architecture documents, data models, and integration specifications, with a strong focus on service management practices and stakeholder engagement.

Highest-signal resume keywords

Atlassian Solutions DesignJira and Jira Service ManagementService Management Solutions Based on ITILIntegration Architecture and APIsTechnical Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JiraJira Service ManagementService Management SolutionsAssets and CMDB DesignWorkflows and AutomationIntegration PatternsArchitecture DocumentationData MappingTechnical ImplementationGovernance Standards

Soft Skills

Excellent Written and Verbal CommunicationStakeholder ManagementFacilitation SkillsAbility to Manage Competing Priorities

Tools & Technologies

Atlassian ProductsMicrosoft Entra IDMicrosoft TeamsServiceNowSalesforceAzureAWSAutomation for JiraREST APIsScriptRunner

Certifications & Qualifications

Atlassian Certified ExpertAtlassian Certified Consultant

Industry Keywords

ITILITSMESMITAMCMDBDevOpsAgileCI/CDCompliance SolutionsEnterprise Middleware

Tech Stack

Tools & technologies

AWSAzureITSMServiceNow

About the role

Key responsibilities & impact

Lead discovery sessions, requirements workshops, and solution design activities with Client stakeholders
Translate business, technical, and operational requirements into scalable Atlassian solutions
Design Jira and Jira Service Management projects, workflows, request types, forms, queues, SLAs, permissions, notifications, automation, dashboards, and reports
Develop Assets and CMDB data models, object schemas, relationships, lifecycle processes, and governance standards
Design service management capabilities across incident, request, problem, change, knowledge, asset, configuration, and service-level management
Define integration architectures involving Atlassian products and enterprise applications
Evaluate and recommend Marketplace applications, Forge solutions, APIs, middleware, and automation approaches
Produce architecture documents, technical designs, process models, data models, integration specifications, and implementation roadmaps
Support sales pursuits, proposals, demonstrations, estimates, statements of work, and technical presentations
Conduct technical discovery and advise Clients on solution options, tradeoffs, risks, and implementation effort
Provide technical leadership throughout implementation, migration, configuration, integration, and testing
Establish configuration standards, naming conventions, governance models, and reusable solution patterns
Lead data migration planning, mapping, transformation, reconciliation, validation, and cutover
Oversee integration testing, user acceptance testing, defect triage, remediation, and release readiness
Support adoption planning, training, knowledge transfer, documentation, and transition to operations
Review technical deliverables and configurations for quality, scalability, and alignment with approved designs
Mentor Atlassian administrators, consultants, engineers, and junior architects
Assess existing Atlassian environments and recommend architecture, configuration, governance, performance, security, and usability improvements
Develop roadmaps for platform modernization, migration, consolidation, and expansion
Support platform operating models, administration procedures, release management, and continuous improvement
Complete security awareness training, escalate security risks, and perform other assigned duties

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field; equivalent experience may be considered
7 or more years of experience designing, implementing, administering, or consulting on Atlassian solutions
Strong hands-on experience with Jira and Jira Service Management
Experience designing service management solutions based on ITIL or comparable service management practices
Demonstrated experience with workflows, request types, forms, queues, SLAs, automation, permissions, notifications, dashboards, and reporting
Experience with Assets, CMDB design, configuration management, and asset lifecycle management
Experience leading discovery, requirements analysis, solution design, and technical implementation activities
Experience integrating Atlassian products with identity, collaboration, monitoring, business, and enterprise systems
Strong understanding of APIs, webhooks, data mapping, authentication, and integration patterns
Ability to create architecture documents, process diagrams, data models, implementation plans, and technical proposals
Excellent written, verbal, presentation, facilitation, and stakeholder management skills
Ability to manage competing priorities and work effectively across sales, delivery, engineering, and Client teams
Must be based in the United States
Preferred: Atlassian Certified Expert, Atlassian Certified Consultant, or relevant Jira/Jira Service Management certifications
Preferred: Experience with Confluence, Jira Product Discovery, Jira Operations, Atlassian Guard, Advanced Roadmaps, Forge, ScriptRunner, REST APIs, webhooks, Automation for Jira, Microsoft Entra ID, Microsoft Teams, Okta, ServiceNow, Salesforce, Azure, AWS, monitoring platforms, enterprise middleware, migrations, ITSM, ESM, ITAM, CMDB, DevOps, compliance solutions, Agile, CI/CD, and infrastructure-as-code

Benefits

Comp & perks

Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers