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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and managing Azure-based hybrid cloud architectures, with a strong focus on storage and backup systems. Proven ability to lead technical strategies, mentor teams, and ensure operational excellence in managed service environments.
Highest-signal resume keywords
Azure Architecture DesignStorage And Backup System AdministrationDell Storage Solutions ManagementTechnical Leadership And MentoringIncident Response And Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hybrid Cloud ArchitectureMulti-Tenant Managed ServicesBackup And Recovery ProcessesOperational Standards EnforcementPerformance OptimizationDisaster Recovery PlanningArchitecture ValidationCloud Adoption StrategiesTechnical Workshop FacilitationCustomer Requirement Translation
Soft Skills
Analytical Problem-SolvingProject ManagementCommunication SkillsAdaptabilityTeam Mentoring
Tools & Technologies
Dell AvamarDell Data DomainDell PowerProtectDell PowerScaleDell PowerMax
Certifications & Qualifications
Bachelor's Degree In Computer ScienceDell Backup/Data-Protection CertificationDell Enterprise Storage Certification
Industry Keywords
Managed Services ProviderEnterprise EnvironmentsService Level AgreementsService Level ObjectivesCustomer Onboarding
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Define and own customer-facing hybrid cloud architectures for Azure-based managed services
- Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers
- Ensure architectures align with contractual SLAs, SLOs, and support models
- Establish and enforce architecture, security, and operational standards across customer environments
- Maintain hands-on involvement with storage and backup systems in production
- Lead troubleshooting and serve as the highest-level escalation point for complex customer issues
- Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery
- Act as a technical lead and trusted advisor for enterprise customers
- Participate in customer architecture reviews, technical workshops, and QBRs
- Translate customer business requirements into secure, supportable cloud architectures
- Support presales and solution design, including architecture validation, scoping, and risk assessment
- Guide customers through cloud adoption, modernization, and hybrid integration strategies
- Provide architectural leadership for 24×7 managed service operations, including on-call participation
- Lead major incident response efforts, including customer communication and post-incident reviews
- Drive reliability, performance, and cost optimization improvements across customer platforms
- Ensure operational readiness for new customers and onboardings
- Mentor senior engineers and architects within the MSP organization
- Influence technical strategy, tooling, and service offerings across the managed services portfolio
- Evaluate Azure services and technologies to improve customer outcomes
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, or a related field
- 15+ years of experience in storage and backup system administration and engineering in enterprise environments
- 5+ years designing and operating Microsoft Azure for enterprise or MSP customers
- Deep, hands-on storage and backup system administration experience in enterprise production environments
- Proven experience managing Dell storage and backup solutions
- Deep expertise in the administration of storage and backup systems
- Experience with backup and recovery processes
- One Dell backup/data-protection certification, such as Dell Avamar, Data Domain, or PowerProtect
- One specialized Dell enterprise storage certification in either Dell PowerScale or Dell PowerMax
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues
- Demonstrated leadership abilities, including project management and team mentoring
- Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies
- Candidates must be based in the United States
Benefits
Comp & perks- Company-subsidized medical benefits
- Dental and vision coverage offered
- 17 PTO days
- Flexible Work Arrangements
- Retirement Savings Plans
- Paid Long Term Disability
- Basic Life Insurance offered
- Opportunities for bonus and/or commission
