Senior Operations Specialist – Microsoft Copilot Studio, Data Operations

Mythics, LLC

. Design, build, deploy, and maintain Microsoft Copilot Studio agents for business and operational processes .

Posted 9/21/2026full-timeBangalore • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and deploying Microsoft Copilot Studio agents while optimizing operational processes through data analysis and reporting. Proficient in collaborating with cross-functional teams to drive efficiency and improve decision-making.

Highest-signal resume keywords

Microsoft Copilot StudioData AnalysisPower BIOperational ReportingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManipulationData CleansingKPI DevelopmentBusiness ReportingProcess StandardizationAI-Driven AutomationDashboard DevelopmentData GovernanceOperational MetricsExcel Proficiency

Soft Skills

Problem-SolvingAnalytical AbilitiesCommunication SkillsCollaborationLeadership

Tools & Technologies

CertiniaSalesforceTableauMicrosoft Power PlatformPower AutomatePower Apps

Industry Keywords

Business OperationsData AnalyticsSales OperationsOperational EfficiencyProcess Documentation

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Design, build, deploy, and maintain Microsoft Copilot Studio agents for business and operational processes
Gather business requirements and translate them into conversational AI solutions
Monitor agent performance and optimize user experiences
Collaborate with business stakeholders to automate repetitive tasks and improve operational efficiency
Extract, analyze, transform, and validate data from multiple business systems
Develop recurring and ad-hoc operational reports, dashboards, and executive summaries
Perform data cleansing, manipulation, and reconciliation
Generate insights and recommendations for business decision-making
Establish data governance and reporting best practices
Support operations through process standardization, automation, and continuous improvement
Partner with Finance, Sales Operations, Delivery, and Leadership teams
Identify operational bottlenecks and recommend scalable solutions
Create and maintain process documentation, SOPs, and reporting frameworks
Work closely with US-based teams from the Bangalore office during overlapping business hours
Present findings and recommendations to leadership and stakeholders
Drive alignment across teams for successful project execution

Requirements

What you’ll need

6-10 years of experience in Operations, Business Operations, Data Analytics, Sales Operations, or related fields
Experience managing 1-5 employees supporting operational activities
Hands-on experience with Microsoft Copilot Studio, including creating and managing Copilot agents
Experience developing operational metrics, KPIs, and business reporting
Experience with Certinia (FinancialForce) and/or Salesforce
Experience with Power BI for dashboard development and business intelligence reporting (Preferred)
Exposure to Tableau for data visualization and analytics (Preferred)
Experience working with global teams, including US-based stakeholders (Preferred)
Strong data analysis, data manipulation, and reporting skills
Advanced proficiency in Microsoft Excel and data management techniques
Strong problem-solving and analytical abilities
Excellent communication and stakeholder management skills
Knowledge of Microsoft Power Platform, including Power Automate and Power Apps (Preferred)
Understanding of AI-driven business process automation (Preferred)
Security clearance: None Required

Benefits

Comp & perks

Comprehensive medical insurance coverage for employees and dependents
Employee wellness and assistance programs
Provident Fund and other statutory retirement benefits as applicable in India
Flexible benefit options and tax-efficient allowances
Learning and development programs to support career growth
Work-life balance initiatives and flexible or hybrid work options (role dependent)
Employee referral program
Employee recognition and rewards programs
Training and certification support for professional development
Company events such as team-building activities, annual celebrations, and recognition events
Health and wellness initiatives