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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and interpersonal skills to build trust with readers while effectively capturing and summarizing story ideas. Proficient in maintaining accurate records and providing actionable recommendations to support content production.
Highest-signal resume keywords
Effective CommunicationTrust BuildingRecord KeepingStory Idea EvaluationAI-Generated Content Review
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningThoughtful QuestioningJudgmentFollow-ThroughOpenness to Feedback
Tools & Technologies
Monday.com
Industry Keywords
Content ProductionCommunity StoriesReader EngagementPublication NeedsStory Recommendations
About the role
Key responsibilities & impact- Lead warm, engaging 10–15 minute introductory calls with readers
- Identify promising stories and recommend the best content format and level of involvement
- Capture future story ideas and invite introductions to other readers
- Ask readers to recommend local businesses for potential magazine features
- End calls with clear next steps, shared expectations, and follow-up commitments
- Provide the content production team with handoff notes containing story ideas, reader preferences, key details, and next steps
- Maintain reader and opportunity records in monday.com
- Review AI-generated notes and recommendations for accuracy before approval
- Report to the Director of Content Operations
- Connect with readers, build trust, and help bring community stories to life
Requirements
What you’ll need- Ability to build trust quickly and recognize when readers are interested, hesitant, or uncomfortable
- Ability to listen closely and ask thoughtful follow-up questions
- Ability to turn conversations into clear summaries and practical recommendations
- Ability to keep accurate records and follow through on commitments
- Good judgment to match story ideas with publication needs and reader interests
- Ability to make clear, useful handoffs with relevant details
- Openness to learning new tools and workflows, applying feedback, and taking responsibility for AI-supported work
Benefits
Comp & perks- Full health care coverage for you and your family
- Complimentary basic dental coverage
- Access to a licensed nutritionist
- Employee Assistance Program (EAP) with complimentary mental health resources and additional support services
- 401(k) plan with a company match
- Financial planning services
- $7,000 contribution toward the purchase of your first home through the First-Time Homebuyer Program
- Paid time off, including a paid, week-long Holiday Break each year
- Three-week paid sabbatical after four years of service
- Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave
- Monthly remote-work reimbursement to assist with home office and internet expenses
- Pet care insurance and discounts
- Opportunity to make a difference through N2GIVES, supporting human trafficking initiatives and other impactful causes
- Professional growth and team development opportunities
