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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading customer-facing teams, developing scalable methodologies, and driving measurable business outcomes through effective deployment strategies. Proficient in building ROI frameworks and collaborating with technical stakeholders to enhance customer adoption and success.
Highest-signal resume keywords
Team LeadershipROI Framework DevelopmentCustomer Success ManagementWorkflow AutomationEnterprise Change Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Deployment MethodologySuccess Metrics DefinitionScalable Playbook CreationCustomer EngagementTechnical Stakeholder Collaboration
Soft Skills
CoachingCommunicationCollaborationProblem-Solving
Tools & Technologies
N8nWorkflow Automation PlatformsIntegration Tools
Industry Keywords
Professional ServicesSolutions ConsultingImplementationCustomer SuccessEnterprise Stakeholder Engagement
About the role
Key responsibilities & impact- Build and lead a high-performing Deployment Strategist team
- Hire, onboard, coach, and develop Deployment Strategists partnering with Forward Deployed Engineers
- Lead customer engagements while building the team
- Own and improve the four-phase deployment methodology: Define, Identify, Co-build, and Handover
- Create ROI frameworks, discovery guides, opportunity assessments, handover templates, and scalable playbooks
- Partner with CSMs, AEs, Sales leadership, delivery partners, and Partnerships teams to identify and qualify opportunities
- Lead executive discovery and ROI conversations
- Drive customer adoption, production workflow deployment, and measurable business outcomes
- Ensure handovers to Customer Success Managers and provide leadership with engagement, ROI, and expansion visibility
- Define readiness, certification, and quality standards for partner Deployment Strategists
- Collaborate with FDEs, Product, and Engineering on customer feedback, technical gaps, feature requests, and integrations
Requirements
What you’ll need- 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation, or customer success within a software company
- 2+ years of experience leading, coaching, and developing customer-facing teams
- Experience building or scaling a deployment, implementation, or professional services function
- Experience leading executive discovery, building ROI cases, and securing enterprise stakeholder buy-in
- Fluency discussing workflow automation, integrations, and AI use cases with technical stakeholders
- Ability to collaborate closely with engineers without needing to write code
- Experience defining success metrics, scalable methodologies, and repeatable playbooks
- Customer-outcome focus on measurable adoption and long-term value
- Familiarity with n8n or other workflow automation, integration, or low-code platforms preferred
- Experience with enterprise change management and technology adoption preferred
- Experience with systems integrators, consulting firms, or external delivery partners preferred
- Existing right to work for countries other than Germany; Germany visa sponsorship available
- English is the company language
Benefits
Comp & perks- Equity ownership in n8n
- Europe: 30 days of vacation, plus public holidays wherever you are
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are
- Europe: benefits according to local country norms
- US: Multiple low-premium, low-deductible medical plans, no-cost premium HDHP option with pre-seeded HSA, dental and vision coverage
- Europe: Pension contributions according to local country norms
- US: 401(k) retirement plan with a 4% employer match
- US: Company-paid short-term and long-term disability insurance, plus life insurance
- €1K (or equivalent) per year for courses, books, events, or coaching
- Regular hackathons
- Remote-first work across Europe with regular off-sites
- $100 per month to support open-source projects
- Transparent company culture