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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to empower a team of Bankers while driving branch performance and ensuring exceptional customer experiences. Possesses in-depth knowledge of financial products and banking systems, with a proven track record in risk and compliance management.
Highest-signal resume keywords
Leadership ExperienceCoaching And MentoringFinancial Products KnowledgeRisk And Compliance AccountabilityCustomer Experience Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking Systems UnderstandingFinancial Products KnowledgeBusiness PlanningPerformance Management
Soft Skills
Excellent Communication SkillsProblem-Solving SkillsTeam Motivation
Industry Keywords
Branch PerformanceCustomer OutcomesStakeholder EngagementCommunity Connections
About the role
Key responsibilities & impact- Empower and lead a dynamic team of full-service Bankers across the Napier, Hastings and Havelock North branches
- Drive overall branch performance through coaching, mentoring, leadership and direction
- Ensure meaningful, consistent and engaging customer experiences
- Lead collaboration across the Branch, Partner and Private networks to identify regional market opportunities
- Develop and implement annual business plans in consultation with the Head of Branch/Region
- Facilitate achievement of team, financial and business targets
- Build community connections and relationships to drive new consumer and small business
- Motivate and develop team members professionally
- Engage with stakeholders across BNZ and provide regional leadership
Requirements
What you’ll need- Excellent communication skills
- In-depth knowledge of financial products and services
- Strong technical capability and understanding of banking systems
- Leadership experience
- Previous success developing, coaching and managing staff performance
- Proven track record of communicating and delivering great customer outcomes
- Strong communication and problem-solving skills
- Proven experience holding accountability for risk and compliance
- Ability to work across the Napier, Hastings and Havelock North branches
Benefits
Comp & perks- Flexible working
- Generous leave offering
- Wellbeing support
- Growth, learning and career development opportunities