Software Engineer

• Design, build, test, deploy, and support complex features and services across the Cards API and enterprise integration estate
• Develop enterprise-grade Java and Spring Boot services
• Create and implement RESTful API contracts
• Apply authentication, error handling, data mapping, and integration patterns
• Embed automated testing, secure coding, observability, and operational readiness into delivery
• Identify technical risks, contribute to incident resolution and root-cause analysis, and improve services based on production learnings
• Solve complex technical problems, assess trade-offs, and propose practical solutions
• Use AI tools for analysis, development, testing, documentation, and problem-solving
• Collaborate with product, architecture, engineering, testing, platform, and security stakeholders
• Contribute to technical decisions, review code and designs, and mentor developers through pairing, feedback, and knowledge sharing

Senior Developer – Cards, Merchant APIs

Project Manager

• Lead delivery planning and execution for regulatory data initiatives and key data priorities
• Manage milestones, submissions, testing, implementation, production readiness and transition to BAU
• Coordinate delivery across Data, Risk, Finance, Regulatory Affairs, Architecture, Platform, Source System and vendor teams
• Own delivery governance, RAID management, executive reporting and escalation across interdependent workstreams
• Manage regulatory data products as enduring business assets, including ownership, controls, lineage, data quality and operational support
• Manage programme finances, forecasting, vendor delivery, contract oversight and delivery support
• Balance regulatory and strategic milestones, stakeholder expectations, business outcomes, data quality, platform dependencies and operational readiness

Senior Project Manager

Security Analyst

• Ensure NAB’s ongoing and sustainable compliance to all security related regulatory obligations, industry requirements and contractual commitments to customers and partners
• Conduct assessments, identify gaps, establish processes and execute controls owned by the Security Compliance & Obligations team
• Ensure control owners have appropriate processes and controls in place
• Provide regular reporting to relevant stakeholders and escalate concerns to senior management where required
• Complete security-related due diligence questionnaires for customers and tenders accurately and consistently
• Serve as the primary and central point of engagement into Group Security for security-related obligations and regulatory and audit information requests and consultations
• Facilitate or contribute to regulatory or government consultation papers and directives
• Participate actively in annual Industry Attestations as a key Group Security representative and working group member
• Drive and enhance security risk awareness and culture with key stakeholders
• Gather information from intranet, available sources or technology teams when standard responses are unavailable
• Craft appropriate repeatable questionnaire responses that meet requirements and avoid undue risk to NAB or its products

Senior Analyst, Security Compliance – Obligations

QA Engineer

• Create automation test frameworks, prepare automation test scripts, execute and maintain them
• Report and track defects through to closure
• Design scalable automation frameworks and implement shift-left testing
• Handle flaky tests, debug efficiently, and optimise test execution
• Mentor junior team members and collaborate with engineers
• Improve automation strategies to align with business goals
• Reduce manual effort and improve release cycle quality
• Track defect leakage and automation ROI
• Lead the team’s automation testing capability
• Contribute to the wider automation testing capability across the organisation
• Build relationships with automation testing peers to strengthen organisational testing capability

Automation Tester, Customer 360

Associate

• Manage customer onboarding requests through digital channels
• Guide clients from initial application through establishment of their first BNZ accounts
• Assist customers with application processes, inquiries, and follow-ups via digital platforms or telephone
• Conduct daily reviews of active applications and ensure adherence to follow-up schedules
• Fulfil service level agreements and support exceptional customer service
• Collaborate within the team to identify process improvements and foster a positive work environment

Customer Support

• Serve as the first point of contact for customers on the branch floor
• Engage with customers in a warm, friendly manner
• Process customer transactional banking needs
• Update customers' personal details and identification
• Assist with general product and service enquiries and recommend suitable solutions
• Educate customers on online platforms, tools, and digital solutions
• Report to the Senior Partner
• Build relationships with local customers and team members

Customer Service Banker

• Deliver high-quality project delivery for Technology Initiatives
• Manage interdependencies between initiatives and activities across Technology Domains
• Manage costs and finances within budget, identify savings, and drive down technology operating and support costs
• Identify, monitor, and control risks to support sustainable business and customer outcomes and reduce technical debt and security vulnerabilities
• Prepare estimations and forecasts for Quarterly Planning Sessions
• Conduct regular project meetings and updates
• Provide progress reports when required
• Report to the Head of Portfolio
• Deliver cost-effective, high-quality project work

Customer Specialist

• Engage with customers in a warm, friendly manner
• Process customers’ transactional banking needs
• Update customers’ personal details and identification
• Assist with general product and service enquiries
• Recommend solutions that add value and help customers achieve their financial goals
• Educate customers on online platforms, tools and digital solutions
• Work collaboratively with the branch team to achieve branch goals
• Support colleagues with learning opportunities
• Deliver exceptional customer service

Customer Banking Specialist

• Provide dedicated project control discipline across the Property portfolio, including Workplace Project, interim workspace requirements and relocation activities
• Support governance, reporting, documentation, financial administration and delivery transparency
• Maintain schedules, milestones, RAID logs, actions and dependencies
• Produce executive reporting and dashboards
• Support change control, governance forums and meeting management
• Manage documentation, invoicing and project administration
• Improve auditability, financial governance and delivery visibility
• Maintain master schedules, milestone and dependency tracking
• Support weekly and monthly project reporting and dashboard maintenance
• Support Steering Committee, governance forum and meetings
• Manage minutes, actions, decisions, risks, issues and dependencies
• Administer change requests and change control
• Support budget tracking, invoice coordination and financial reporting
• Support procurement, contract administration and document control
• Support audit readiness, repository management and stakeholder communications

Senior Developer – Cards, Merchant APIs

Senior Project Manager

Senior Analyst, Security Compliance – Obligations

Automation Tester, Customer 360

Associate

Customer Service Banker

Senior Project Manager

Customer Banking Specialist

Senior Analyst – Project Coordinator