E-commerce Operations Manager

nahc.io

. Own demand forecasting and inventory planning across all sales channels, continuously improving forecast accuracy, inventory turnover, and allocation while reducing stockouts and slow-moving stock .

Posted 11/9/2026full-timeTaipei City • TaiwanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in demand forecasting, inventory management, and logistics operations, with a strong focus on improving efficiency and accuracy. Proficient in managing 3PL vendors and utilizing Shopify for end-to-end operations.

Highest-signal resume keywords

Demand ForecastingInventory Management3PL ManagementExcel Data AnalysisShopify Back Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Demand ForecastingInventory Management3PL ManagementExcel Data AnalysisProduct InspectionCertification ApplicationsLogistics OperationsProcess DesignAutomation ProjectsSOP Building

Soft Skills

Proactive ExecutionIndependent WorkCustomer Service

Tools & Technologies

ShopifyLogistics SoftwareInventory Management Systems

Certifications & Qualifications

BSMI CertificationNCC Certification

Industry Keywords

Supply ChainE-commerce OperationsMulti-channel InventoryD2C Online StoreLogistics

About the role

Key responsibilities & impact

Own demand forecasting and inventory planning across all sales channels, continuously improving forecast accuracy, inventory turnover, and allocation while reducing stockouts and slow-moving stock
Manage international ordering, import, and customs clearance, including product inspection and certification applications such as BSMI and NCC
Run daily inbound and outbound operations, including shipping, receiving checks, and stock movements, and coordinate 3PL and logistics partners
Assess warehouse relocation or expansion as inventory volumes grow, and lead cost improvement across inventory and logistics
Operate the Shopify back office end to end, maintaining orders, product, and inventory data
Respond to customer inquiries daily and manage after-sales service, returns, exchanges, and complaints
Build SOPs, KPIs, and automation to raise operational efficiency

Requirements

What you’ll need

5–7 years of experience in supply chain, logistics, or e-commerce operations
Hands-on ownership across import, inbound/outbound, and inventory management, with the ability to run the full operations process independently
Demonstrated experience in demand forecasting and inventory management
Proven experience managing 3PL or external logistics vendors
Strong Excel and data analysis skills, with the ability to turn operational data into concrete improvement proposals
Comfortable with daily hands-on execution and able to work proactively and independently in a small team
Able to read and write English to collaborate with an overseas headquarters
Hands-on experience with the Shopify back office
Experience applying for product inspection and certification such as BSMI or NCC
Multi-channel inventory experience across marketplaces such as Shopee or momo
D2C online store background, or experience in process design, automation projects, or SOP building within a startup or small team