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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in demand forecasting, inventory management, and logistics operations, with a strong focus on improving efficiency and accuracy across multi-channel sales environments. Proficient in managing 3PL vendors and utilizing Shopify for operational tasks.
Highest-signal resume keywords
Demand ForecastingInventory Management3PL ManagementShopify Back OfficeData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Demand ForecastingInventory ManagementData AnalysisCost ImprovementSOP BuildingAutomation ProjectsProduct InspectionCustoms ClearanceLogistics OperationsMulti-Channel Inventory
Soft Skills
Proactive ExecutionIndependent WorkCustomer Service
Tools & Technologies
ShopifyExcel
Certifications & Qualifications
BSMI CertificationNCC Certification
Industry Keywords
Supply ChainLogisticsE-Commerce OperationsD2C Online StoreWarehouse Management
About the role
Key responsibilities & impact- Own demand forecasting and inventory planning across all sales channels, improving forecast accuracy, inventory turnover, and allocation while reducing stockouts and slow-moving stock
- Manage international ordering, import, customs clearance, product inspection, and certification applications such as BSMI and NCC
- Run daily inbound and outbound operations, including shipping, receiving checks, stock movements, and coordination with 3PL and logistics partners
- Assess warehouse relocation or expansion as inventory volumes grow
- Lead cost improvement across inventory and logistics
- Operate the Shopify back office, maintaining orders, product, and inventory data
- Respond to customer inquiries and manage after-sales service, returns, exchanges, and complaints
- Build SOPs, KPIs, and automation to improve operational efficiency
Requirements
What you’ll need- 5–7 years of experience in supply chain, logistics, or e-commerce operations
- Hands-on ownership across import, inbound/outbound, and inventory management, with the ability to run the full operations process independently
- Demonstrated experience in demand forecasting and inventory management
- Proven experience managing 3PL or external logistics vendors
- Strong Excel and data analysis skills, with the ability to turn operational data into concrete improvement proposals
- Comfortable with daily hands-on execution and able to work proactively and independently in a small team
- Able to read and write English to collaborate with an overseas headquarters
- Hands-on experience with the Shopify back office
- Experience applying for product inspection and certification such as BSMI or NCC
- Multi-channel inventory experience across marketplaces such as Shopee or momo
- D2C online store background, or experience in process design, automation projects, or SOP building within a startup or small team
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement