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Key Account Manager – E-Commerce, Channel Development
nahc.io. Manage day-to-day operations for key e-commerce and membership-commerce accounts, including planning promotional periods and campaign calendars, negotiating placements, controlling pricing, preparing quotes, coordinating POSM and inventory, overseeing channel advertising spend, and handling day-to-day customer service coordination with each partner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in e-commerce key account management and business development, with strong negotiation skills and the ability to optimize sales performance through data analysis and strategic planning.
Highest-signal resume keywords
E-Commerce Key Account ManagementBusiness DevelopmentNegotiation SkillsProject ManagementSales Performance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Margin CalculationPromotional MechanicsSales ReportingInventory ManagementCampaign Planning
Soft Skills
Self-DisciplineCross-Functional Communication
Industry Keywords
Consumer Electronics SalesParenting Retail ChannelsMaternal-Infant BrandsE-CommerceChannel Advertising
About the role
Key responsibilities & impact- Manage day-to-day operations for key e-commerce and membership-commerce accounts, including planning promotional periods and campaign calendars, negotiating placements, controlling pricing, preparing quotes, coordinating POSM and inventory, overseeing channel advertising spend, and handling day-to-day customer service coordination with each partner
- Lead business development, offer structuring, and detailed scheduling for large-scale group-buying and influencer-led sales initiatives, working to maximize conversion across each campaign
- Identify and develop new sales channels and cross-industry partnership opportunities, such as retail chain or telecom collaborations, and follow up on inbound commercial inquiries as they arise
- Track sales performance, profit margins, and inventory turnover across all channels, producing regular analysis and reports that are used to continuously optimize commercial strategy
- Act as the regional point of contact for headquarters on channel matters, ensuring transparent sales reporting and coordinated inventory and product supply planning across markets
Requirements
What you’ll need- 5+ years of experience in e-commerce key account management or business development
- Strong negotiation skills and commercial acumen, including margin calculation and familiarity with e-commerce promotional mechanics
- Business-level English proficiency, sufficient for regular sales reporting and alignment with an overseas headquarters
- Strong project management skills and self-discipline, with the ability to independently manage complex, multi-channel coordination
- Comfortable handling cross-functional communication across internal teams and external partners
- Prior experience managing parenting or baby retail channels, maternal-infant brands, or consumer electronics sales is a bonus