FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating clear and concise technical documentation, including user manuals and API guides, while applying user experience principles. Proficient in HTML, CSS, JavaScript, or Python to effectively document software functionalities.
Highest-signal resume keywords
Technical Documentation OwnershipUser Experience PrinciplesHTML, CSS, JavaScript, or Python KnowledgeFast-Paced Software Development ExperienceIdentity Security Curiosity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationUser ManualsAPI GuidesRelease NotesHTMLCSSJavaScriptPythonSoftware TestingError Review
Soft Skills
Attention to DetailCuriosityCollaboration
Tools & Technologies
Customer Support Data AnalysisStyle Guides
Industry Keywords
B2B SaaSIdentity Security
Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Own Nametag’s technical documentation for customers
- Write user manuals, step-by-step instructions, API guides, release notes, and online help FAQs
- Follow and maintain company style guides for consistent messaging
- Review documentation to fix errors and incorporate feature updates
- Use customer support data to improve confusing parts of guides
- Track page views and user ratings to measure document helpfulness
- Test software directly to ensure manual steps are accurate
- Work closely with engineering and product leadership on customer guidance decisions
Requirements
What you’ll need- Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship
- 5+ years of experience turning complex processes into simple documentation
- Understanding of user experience principles to lay out articles intuitively
- Experience working within fast-paced software development cycles and sprints
- Knowledge of HTML, CSS, JavaScript, or Python to document APIs
- Fast technical learning and curiosity about identity security
- Bonus: experience working in a security, identity, or B2B SaaS environment
Benefits
Comp & perks- Competitive salary + meaningful equity
- Comprehensive medical, dental, and vision
- Remote-first with flexible PTO
- Annual team off-sites
- New MacBook and home-office equipment
- Meaningful equity ownership
- Flexible paid time off
- Quarterly team off-sites and travel support
- New computer hardware and equipment
- Inclusive environment where your voice has impact and your work drives change
- Flexible schedules; work in your own time zone
- Regular in-person time to stay connected and innovate together