Nametag

Full-stack Engineer

• Own Postgres, including schema design, migrations, indexing, query performance, connection management, and operational health under load
• Design data models that structurally enforce tenant isolation and data classification
• Run live-system migrations without downtime or data loss
• Implement and verify retention, deletion, and minimization across derived data, replicas, caches, and backups
• Build access controls and audit logging for sensitive data
• Produce compliance evidence directly from systems
• Partner with security and GRC on technical controls
• Design and extend multi-region routing, storage, replication, and failover
• Enforce data residency in the platform
• Design, version, deprecate, and maintain backwards-compatible public APIs
• Build API authentication, authorization, rate limiting, and idempotency
• Operate and debug services, data, and infrastructure
• Build internal tooling, admin surfaces, and operational dashboards
• Improve reliability, observability, testing, and deployment; review code and raise the technical bar

Full Stack Engineer, Product Platform

Technical Product Manager

• Develop expertise in each target platform's extension model, including APIs, webhooks, UI surfaces, authentication model, app review process, and limitations
• Design secure, clear, buildable verification flows within target-platform constraints
• Make integration design decisions such as embedded versus redirect and synchronous versus asynchronous flows
• Identify integration constraints early
• Research target products, market position, and customer workflows
• Define Nametag-side APIs, target-side calls, deployment, and configuration models
• Produce API designs, integration specifications, and build milestones for Engineering
• Partner with Design on admin console and setup experiences
• Write customer-facing setup and administration documentation or source material
• Prioritize the integration roadmap using customer demand, sales signals, and partnership context
• Own marketplace and listing paths, including business and technical requirements
• Track launches, adoption, and learnings for future integrations
• Work with Engineering through build and launch
• Partner with Go-to-Market on positioning, enablement, and enterprise sales conversations
• Work with Partnerships to unlock listings and co-selling
• Use agent tooling to accelerate research, specification writing, and documentation
• Build repeatable AI-assisted workflows and improve the shared integration playbook

Technical Product Manager – Integrations

Solutions Engineer

• Design and build connectors into third-party enterprise platforms, including authentication, data flow, event handling, and verification experiences
• Build Nametag-side APIs, services, and webhooks
• Build console configuration and setup experiences for customers
• Take integrations through marketplace and app review processes
• Get productive quickly in unfamiliar APIs and extensibility models
• Implement against OAuth, OIDC, SAML, SCIM, and platform-specific alternatives
• Handle rate limits, partial outages, breaking changes, and undocumented behavior
• Operate integrations in production and diagnose customer-specific failures
• Build observability to detect broken integrations before customers do
• Design for versioning and backwards compatibility
• Extract shared infrastructure from individual connectors
• Contribute to tooling, scaffolding, and templates
• Document integrations for support and solutions engineers
• Work closely with the product manager for integrations and influence integration design

Full Stack Engineer, Integrations

Product Marketing

• Own positioning and messaging for Nametag's core identity verification platform and solutions
• Maintain and enforce the company's messaging and style guide
• Translate product capabilities into messaging for CISOs, security/IAM leaders, IT leaders, and helpdesk leaders
• Own go-to-market plans for new platform and solution modules and features from kickoff through launch
• Build repeatable launch frameworks and track launch success metrics
• Own competitive battlecards and differentiation materials
• Research and articulate differentiation from adjacent categories
• Build and maintain sales enablement materials including one-pagers, talk tracks, discovery questions, objection handling, and master decks
• Train Sales and Solutions Engineering on positioning, features, and competitive intelligence
• Partner with technology and reseller channels including ServiceNow, Okta, and Microsoft Entra ID
• Brief industry analysts and manage participation in IAM and identity-verification research and reports
• Represent Nametag at industry events, webinars, and customer-facing presentations
• Own pricing and packaging communications
• Maintain ROI/TCO methodology used in sales conversations
• Develop customer stories and case studies with named accounts
• Refine IT/security ICP and buyer-persona models
• Monitor the threat landscape and regulatory environment and translate findings into sales and marketing content

Director of Product Marketing

Marketing

• Write and edit recurring content including blog posts, thought-leadership articles, email newsletters, and website copy updates
• Maintain consistent voice and terminology using Nametag's messaging and style guide
• Turn technical product detail into accurate copy for security, IT, or HR buyers
• Write and refresh one-pagers, solution briefs, and customer stories
• Turn customer conversations and Customer Success input into proof points and case studies
• Keep customer-facing collateral current as messaging and product details change
• Write campaign copy across email, social, paid, and landing pages
• Adapt core messages across formats and channels
• Support A/B testing with fresh copy variants
• Produce conference and field-event content, including talk-track material, dinner and panel briefs, and follow-up content
• Partner with Channel Partnerships on partner-facing events and co-marketing
• Own and maintain the marketing content calendar
• Coordinate inputs from Growth Marketing, Product Marketing, Design, and Sales
• Flag and resolve content and messaging gaps and inconsistencies
• Track engagement, email metrics, and content-influenced pipeline with Growth Marketing
• Use performance data to prioritize future content

Senior Marketing Manager

Implementation Specialist

• Act as the first technical responder for escalated customer issues, particularly those blocking integrations or deployments
• Debug API payloads, webhook logs, OAuth exchanges, and race conditions under real-world load
• Provide interim solutions including code snippets, pull requests, documentation updates, or configuration guidance
• Reproduce issues, isolate root causes, and validate fixes before release
• Gather structured context and relay actionable insights to engineering for long-term fixes
• Recommend integration best practices across authentication flows, REST APIs, and IAM platforms
• Improve internal support tooling, documentation, and runbooks
• Surface common pain points and influence product priorities
• Collaborate directly with customers and the core engineering team to resolve complex integration problems

Technical Customer Engineer – Product Support

Engineering Manager

• Manage, coach, and grow senior and staff engineers through 1:1s, feedback, and performance and promotion decisions
• Set expectations, address problems early, protect team focus and standards
• Develop career paths and stretch opportunities
• Run planning and execution so the team ships predictably
• Make and communicate tradeoffs among speed, quality, and scope
• Unblock work and escalate issues when needed
• Own reliability, on-call, and incident response
• Drive postmortems and improve processes after incidents
• Maintain SOC 2, customer commitments, and secure development lifecycle obligations
• Partner with product and design on sequenced, buildable roadmaps
• Represent engineering to customers, prospects, and executives in technical discussions
• Translate customer needs into viable architectural plans
• Own engineering hiring, including sourcing, interview design, calibration, and closing
• Design team structure and ownership boundaries as the organization grows
• Set standards for code review, testing, deployment, documentation, and architectural decision records
• Define responsible use of AI tooling in engineering
• Improve build, test, deploy, and developer experience

Technical Writer

• Own Nametag’s technical documentation for customers
• Write user manuals, step-by-step instructions, API guides, release notes, and online help FAQs
• Follow and maintain company style guides for consistent messaging
• Review documentation to fix errors and incorporate feature updates
• Use customer support data to improve confusing parts of guides
• Track page views and user ratings to measure document helpfulness
• Test software directly to ensure manual steps are accurate
• Work closely with engineering and product leadership on customer guidance decisions