FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Review select cases for accuracy of tissue requests and escalate to PAs when needed
- Complete accurate data entry
- Assist other Pathology Support Coordinators in resolving case issues and provide feedback on work quality
- Place necessary notes and holds on cases involving non-conforming samples, discrepancies, or missing information
- Enable timely follow-up by the Customer Care team
- Compose professional emails and faxes for case escalations and status updates
- Make outbound calls to pathology labs to obtain specimen information, accession numbers, specimen locations, fax numbers, and address confirmations
- Attend interdepartmental meetings as needed and provide process or workflow feedback
- Monitor errors and metrics for tissue cases
- Work with protected health information in paper and electronic form using various technologies
- Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training within the first 30 days of hire
- Maintain current status on Natera training requirements
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma (or equivalent) required
- 2+ years of medical industry related experience
- Previous computer experience is required
- Previous data entry experience is required
- Trained on all product types and able to accession with high accuracy and efficiency consistently
- Ability to handle most escalations, discrepancies, and holds
- Firm understanding and knowledge of all aspects of the Accessioning process and SOPs
- Typing speed of at least 45wpm with high accuracy
- Excellent oral and written communication skills required
- Excellent critical thinking skills and ability to use good judgment
- Ability to perform required duties with a high degree of accuracy and attention to detail
- Positive attitude and ability to work well with others
Benefits
Comp & perks- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
- Free testing for Natera employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401(k) benefits
- Commuter benefits
- Employee referral program