Patient Coordinator

Natera

. Work with assigned Nurse Coordinator to maintain and support existing customers .

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer support and relationship management skills, with a focus on logistics coordination and problem-solving. Proficient in using business system tools like QlikView and Salesforce, while maintaining compliance with HIPAA and PHI regulations.

Highest-signal resume keywords

Call Center ExperienceSales ExperienceCustomer SupportMS Excel SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SupportLogistics CoordinationProblem SolvingQuantitative AnalysisSales TechniquesData AnalysisQlikViewSalesforce

Soft Skills

Excellent Oral SkillsPresentation SkillsSelf-MotivationOrganizational SkillsCommunication Skills

Certifications & Qualifications

HIPAA TrainingGeneral Policies and Procedure Compliance Training

Industry Keywords

Medical SciencesBiological SciencesPatient RelationshipsPHI ManagementCompliance Training

About the role

Key responsibilities & impact

Work with assigned Nurse Coordinator to maintain and support existing customers
Assess patient needs, focusing on customer support, logistics coordination, and problem solving
Maintain and support service-oriented relationships with patients
Address data and analysis requests from different parts of the organization in a timely manner
Help manage business system tools such as QlikView and Salesforce
Identify, nurture, and grow patient relationships to influence and schedule ongoing testing
Perform other duties as assigned
Work regularly with PHI in paper and electronic form using relevant technologies
Complete required privacy, compliance, and security training within the first 30 days of hire
Maintain current status on Natera training requirements

Requirements

What you’ll need

Minimum of 2 years of Call Center experience in an inbound and outbound capacity
Minimum of 2 years of sales experience
Background in medical or biological sciences preferred
Outgoing personality with excellent oral and presentation skills
Ability to think strategically as well as execute tactically
Emphasis on competitive analysis and team first attitude
Ability to relate and educate our technology to potential patients
Strong quantitative and MS Excel skills
Self-motivation, with the desire and capacity to work both independently and collaboratively
Must act with a sense of urgency
Excellent organizational and communication skills (written and verbal)
Must complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training within the first 30 days of hire
Must maintain a current status on Natera training requirements

Benefits

Comp & perks

Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing for Natera employees and their immediate families
Fertility care benefits
Pregnancy and baby bonding leave
401(k) benefits
Commuter benefits
Employee referral program