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National Apartment Association (Naahq)

Business Development Specialist

National Apartment Association (Naahq)

. Provide customer service support for exhibitors via email and phone .

Posted 9/25/2026full-timeArlington • Virginia • United StatesJuniorMid-Level💰 $62,100 per yearWebsite

About the role

Key responsibilities & impact
  • Provide customer service support for exhibitors via email and phone
  • Assist exhibitors with show logistics, deadlines, policies, and event resources
  • Support exhibitor account management, invoice follow-up, and payment tracking
  • Assist with exhibit space sales, exhibitor onboarding and communications, and cross-selling advertising, partnership, and sponsorship opportunities
  • Build and maintain relationships with exhibitors, sponsors, and industry suppliers
  • Provide logistical support for key exhibitors, including conference registration lists and hotel room blocks
  • Provide onsite support for exhibitors and sponsors, including staffing the exhibit sales office and assisting with event operations
  • Conduct prospecting, lead generation, and targeted sales outreach for sponsorship revenue
  • Manage sponsorship inquiries, communications, proposals, contracts, and benefit fulfillment
  • Research prospective sponsors and maintain sales records, pipeline activity, and prospect information
  • Collaborate with the Senior Sales Account Manager, Director of Partnerships, and Marketing team
  • Manage sponsorship and partnership marketing plans
  • Identify prospective advertisers, sponsors, partners, and other revenue opportunities
  • Perform other related duties as assigned

Requirements

What you’ll need
  • 2–4 years of experience in customer service, sales support, business development, account coordination, or a related field
  • Strong interpersonal and communication skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple projects and deadlines simultaneously
  • Demonstrated ability to provide high-quality customer service and resolve issues with professionalism and resourcefulness
  • Highly self-motivated and able to work independently and take initiative
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
  • Experience in the multifamily housing industry and/or exhibit/association sales preferred
  • Experience with Salesforce or similar CRM preferred

Benefits

Comp & perks
  • Flexible Hybrid schedule (2 days in office)
  • Competitive pay
  • Growth focused, ‘people first’ company culture
  • Generous PTO and sick leave
  • Health, vision, dental and more including newly added infertility coverage
  • 11 NAA holidays + 1 floating holiday of your choice