Service Coordinator

National Church Residences

. Coordinate programs and activities for eligible individuals on a group basis .

Posted 10/5/2026full-timeAlliance • Ohio • United StatesMid-LevelSenior💰 $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating programs for individuals, conducting assessments, and providing customer service while ensuring compliance with regulations and maintaining participant confidentiality. Proficient in developing community partnerships and organizing educational events to support health and social needs.

Highest-signal resume keywords

Bachelor's Degree In Social Service3-5 Years' Experience With Elderly And Disabled PopulationsPerson-Centered AssessmentsCommunity Service CoordinationCompliance With HIPAA Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationNon-Clinical AssessmentsDocumentation And ReportingBasic Arithmetic OperationsUse Of Excel Spreadsheet

Soft Skills

Good Communication SkillsInterpersonal SkillsTime ManagementComprehension Skills

Tools & Technologies

Microsoft Office SuiteWindowsWorld Wide Web

Industry Keywords

Community ServicesParticipant RightsSocial Determinants Of HealthVolunteer EngagementHealthcare Support

About the role

Key responsibilities & impact

Coordinate programs and activities for eligible individuals on a group basis
Liaise with community agencies and service providers, identify available services, and negotiate discounts where appropriate
Monitor and document participants’ use of community services
Develop and maintain a directory of state and local service providers
Organize educational events covering healthcare, agency support, life skills, and referral sources
Identify partners for health services and screenings
Help participants build informal support networks and engage volunteers
Conduct person-centered, non-clinical assessments, interventions, screenings, referrals, and monitoring
Outreach to eligible individuals, explain the program, and offer enrollment
Collaborate with care and service colleagues to achieve participant goals
Provide customer service and assist with basic needs and social determinants of health
Assist participants with community services including housekeeping, meals, transportation, personal services, financial assistance, adult day care, and counseling
Conduct telephonic and in-person home visits as required
Complete documentation, forms, care plans, follow-ups, monitoring, and performance reports
Participate in grants, special programs, interdisciplinary meetings, and required education
Maintain professional boundaries, manage time independently, respond to communications, and record labor time accurately
Uphold participant rights, dignity, confidentiality, compliance, and organizational core values

Requirements

What you’ll need

Bachelor’s degree in social service or related field
3-5 years’ experience working with elderly and disabled populations
Good communication, comprehension and interpersonal skills
Working knowledge of Windows, Microsoft Office Suite and World Wide Web
Passing score on a computer literacy test
Ability to speak, read, write and understand English
Ability to perform basic arithmetic operations with money and use a calculator or Excel spreadsheet
Occasional travel or travel as directed by contract and department requests
Ability to comply with applicable federal, state, local regulations, laws, policies, procedures, HIPAA, and workplace safety requirements