Service Coordinator II

National Church Residences

. Advocate, organize, problem-solve, and provide results for residents served .

Posted 10/19/2026full-timeOak Ridge • New Jersey • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in advocating for residents, coordinating community programs, and providing quality customer service. Proficient in identifying community resources and developing supportive services tailored to the needs of elderly and family populations.

Highest-signal resume keywords

Bachelor's Degree In Social WorkExperience Delivering Social ServicesKnowledge Of Supportive ServicesAdvocacy And Problem-Solving SkillsCommunity Resource Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Organizational SkillsInterpersonal SkillsCommunication SkillsCustomer Service Skills

Industry Keywords

Community AgenciesResource Directory DevelopmentEducational Event SponsorshipResident EngagementFeedback Monitoring

About the role

Key responsibilities & impact

Advocate, organize, problem-solve, and provide results for residents served
Coordinate programs and activities for residents
Serve as a liaison to community agencies and network with community service providers
Seek out new services, identify low-cost providers, and/or negotiate discounts
Engage residents to identify areas of need and make referrals to community agencies
Develop a Resource Directory of state and local service providers
Sponsor educational events on health care, agency support, life skills, and referral sources
Provide quality customer service, address resident concerns, and assist with basic needs
Assist residents in acquiring and using community services such as housekeeping, meals, transportation, personal services, financial assistance, and day care counseling
Monitor, document, and relay feedback or concerns from residents and families
Manage internal and external relationships using appropriate communication and interpersonal skills

Requirements

What you’ll need

Bachelor’s degree in social work or a related field preferred
Two or more years of experience delivering social services to elderly and/or family populations preferred
Working knowledge of supportive services and local community resources
Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents

Benefits

Comp & perks

Medical & Rx coverage with 3 plan options through a nationwide network
Healthcare Flexible Spending Account or employer-funded Health Savings Account
Fertility & Family Building Support
Weight Management and Chronic Condition Support
Parental Leave paid at 100% for four weeks
Dental and Vision coverage for employees and families
Company-provided Life & ADD insurance and Disability coverage
Voluntary Life & ADD, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Dependent Care Flexible Spending Account with company match
Transportation & Parking Flexible Spending Account
Well-being Programs including enhanced EAP, mental health and work-life support, tobacco cessation, and Well-Being Your Way rewards and reimbursements up to $1000/year
3-4-5 Retirement Program with immediate company funding at 3%, increasing up to 5% over time
Additional company retirement match up to 5% when contributing personal funds
Tuition expense reimbursement
Paid Time Off (PTO)
9 paid Holidays