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Yardi Technical Analyst
National Church Residences. Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security .
Tech Stack
Tools & technologiesETLSQL
About the role
Key responsibilities & impact- Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security
- Provide Tier 1 and Tier 2 support for Yardi users
- Resolve technical issues and manage helpdesk tickets
- Monitor and maintain data integrity across Yardi modules, including HUD and LIHTC compliance data
- Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools
- Develop and maintain custom reports using Yardi Spreadsheet Reporter, SQL, and other reporting tools
- Assist with testing and deployment of Yardi upgrades, patches, and new module implementations
- Collaborate with business stakeholders to gather requirements and implement system enhancements
- Document processes, configurations, and data flows for internal controls and audit readiness
- Participate in process improvement initiatives
- Contribute to training and user adoption efforts
- Demonstrate and maintain a professional manner
- Manage time efficiently and effectively
- Promote teamwork and collaboration as a role model
- Participate in policy creation and problem-solving
- Report resident/client complaints and allegations of abuse, misappropriation, or corporate compliance issues to appropriate supervisors
- Follow drug-free workplace, safe work practice, and applicable federal, state, and local regulations
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience
- Minimum of 3 years of hands-on experience with Yardi Voyager 7S or newer and RentCafé in a technical or support role within the Affordable Housing industry
- Proficiency in SQL for data analysis and report development preferred
- Experience with Yardi ETL processes and system integrations preferred
- Understanding of property management and accounting workflows
- Experience with RentCafe and other Yardi modules, such as PayScan and Maintenance
- Familiarity with Affordable Housing compliance workflows, including HUD, LIHTC, and TRACS
- Knowledge of additional Yardi modules, such as Maintenance IQ, PayScan, and Construction Manager, preferred
- Background in process improvement or automation
- Working computer skills with Microsoft Office, Windows, and basic professional software
- Capacity to learn new software systems quickly
- Self-directed with excellent organizational skills and ability to manage concurrent tasks and assignments
- Ability to successfully lead others in a complex environment
- Strong motivational skills and high emotional intelligence quotient
- Excellent communication, comprehension, and interpersonal skills
- Ability to speak, read, write, and understand English
- Rare travel, up to 5%
- Yardi certification or formal training in Voyager system administration preferred
- ITIL Foundation or similar service management certification preferred
Benefits
Comp & perks- Medical and prescription drug coverage with three plan options
- Healthcare Flexible Spending Account or employer-funded Health Savings Account
- Fertility and family building support
- Weight management support
- Chronic condition support
- Parental leave paid at 100% for four weeks
- Dental and vision coverage
- Company-provided life and AD&D insurance
- Disability coverage
- Supplemental life and AD&D insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Dependent care and transportation and parking Flexible Spending Accounts
- Well-being programs, including enhanced EAP with mental health and work-life support
- Tobacco cessation program
- Well-Being Your Way rewards and reimbursements up to $1,000 per year
- Retirement savings plan with immediate company funding at 3%, increasing up to 5% over time
- Additional company match up to 5% when contributing personal funds
- Tuition expense reimbursement
- Paid time off
- 9 paid holidays
- Parental paid leave at 100%
- Work-from-home arrangement with provided resources