People Operations Associate/Manager

National Education Opportunity Network (NEON)

. Own day-to-day administration of core people processes across onboarding, offboarding, employee changes, personnel records, benefits administration, and related communications .

Posted 10/16/2026full-timeRemote • New York • United StatesJuniorMid-Level💰 $55,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR processes including onboarding, recruiting, performance management, and employee engagement. Proficient in analyzing people data, streamlining processes, and fostering an inclusive workplace culture.

Highest-signal resume keywords

Bachelor's Degree In Human Resources2–8+ Years Of HR ExperienceEmployee Engagement InitiativesHR Compliance KnowledgeProcess Improvement And Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OnboardingRecruitingPerformance ManagementEmployee EngagementData AnalysisProcess StreamliningHR PoliciesBenefits AdministrationProfessional DevelopmentEmployee Relations

Soft Skills

Strong CommunicationOrganizationProblem SolvingEmpathyTrust Building

Tools & Technologies

HR Data TrackersDashboardsCalendarsPeople Reports

Certifications & Qualifications

HR Certification Preferred

Industry Keywords

Diversity, Equity, InclusionEducational EquityTitle I SchoolsEmployee HandbookPeople Operations

About the role

Key responsibilities & impact

Own day-to-day administration of core people processes across onboarding, offboarding, employee changes, personnel records, benefits administration, and related communications
Serve as a first point of contact for routine employee questions about HR policies, benefits, processes, and resources
Improve employee experiences and streamline people processes
Coordinate recruitment processes, including candidate communications, scheduling, interviews, assessments, references, and hiring documentation
Coordinate the annual performance management process
Support organization-wide professional development and learning initiatives
Serve as a first-line resource for routine employee relations questions and concerns
Coordinate the annual team engagement survey and analyze feedback and engagement data
Support employee connection, recognition, collaboration, engagement, and inclusive culture initiatives
Maintain the employee handbook, policies, forms, templates, and people-related resources
Liaise with benefits, payroll, HR, legal, and external partners
Maintain accurate HR data and develop trackers, calendars, dashboards, and other tools
Prepare routine people reports and analyses
Support process streamlining and automation
Coordinate planning and logistics for retreats, team-building events, and other people initiatives
Report to the Chief Growth Officer

Requirements

What you’ll need

Associate Level: Bachelor’s degree in Human Resources, Business, Education, Organizational Development, or a related field or equivalent relevant professional experience
Associate Level: 2–4 years of experience in HR, people operations, talent development, program operations, or a related field
Associate Level: Experience supporting onboarding, recruiting, performance management, employee engagement, or professional development
Manager Level: Bachelor’s degree or equivalent relevant professional experience; advanced degree and/or HR certification preferred
Manager Level: 5–8+ years of progressive experience in HR, people operations, employee relations, talent development, or organizational development
Manager Level: Experience independently owning and improving HR processes and programs
Experience advising managers and employees on people-related questions
Experience designing, implementing, and/or facilitating professional development, employee engagement, or organizational initiatives
Working knowledge of employment practices, HR compliance, and applicable employment law
Strong written and verbal communication, organization, and follow-through
Ability to manage multiple workstreams, prioritize competing demands, solve problems, and follow through reliably
Ability to identify inefficiencies, streamline processes, create systems, and use technology or automation
Ability to organize and analyze people data and translate insights into recommendations
Demonstrated discretion, empathy, sound judgment, and ability to navigate sensitive matters
Ability to manage confidential information and multiple priorities
Comfort operating in ambiguity and developing practical solutions
Ability to build trust across a diverse, geographically dispersed team
Commitment to diversity, equity, inclusion, and belonging
Deep commitment to educational equity and economic mobility
Passion for expanding access to high-quality educational opportunities for underserved students
Understanding of systemic barriers affecting students and communities served by Title I schools

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) with 4% match, fully vested
Professional development support
Remote work stipends and equipment
Coworking space access
Paid sick leave
Flexible vacation
Team gatherings throughout the year
Opportunities to travel