Employee Relations Manager

National Energy System Operator

. Lead and deliver a fair, consistent, and legally compliant employee relations service .

Posted 10/15/2026full-timeWarwick • United KingdomMid-LevelSenior💰 £65,000 - £70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, including managing complex cases, developing ER strategies, and ensuring compliance with UK employment laws. Strong coaching and mentoring skills are essential for guiding managers and employees in conflict resolution and performance management.

Highest-signal resume keywords

Employee Relations ManagementCIPD QualificationUK Employment Law KnowledgeConflict Resolution TrainingCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Relations Strategy DevelopmentCase ManagementGrievance ResolutionDisciplinary ProceduresPolicy ImplementationAnalytical ThinkingDocumentation AccuracyNegotiation ManagementPerformance ManagementInvestigation Facilitation

Soft Skills

Interpersonal SkillsTrust BuildingCommunication SkillsInfluencing SkillsCoaching Abilities

Certifications & Qualifications

CIPD Qualification

Industry Keywords

Employee RelationsHR TrendsComplianceWorkplace IssuesPeople Practices

About the role

Key responsibilities & impact

Lead and deliver a fair, consistent, and legally compliant employee relations service
Partner with managers and employees to resolve workplace issues and strengthen people practices
Shape the long-term employee relations strategy
Work with the Senior People Leadership team on the overarching ER strategy
Oversee employee relations activities, policies, and procedures
Support the review, creation, and implementation of People policies and procedures
Address employee concerns and grievances
Conduct investigations and facilitate dispute resolutions
Lead and mentor the ER Team responsible for day-to-day case management
Provide guidance and oversight for timely and effective resolution of grievances, disciplinary actions, and other employee issues
Ensure accurate and thorough documentation of ER cases
Provide case data insights and trends to senior leadership
Coach managers on performance management, corrective actions, and disciplinary procedures
Train managers and employees on conflict resolution, communication skills, and company policies
Stay updated on HR trends and regulations
Build and maintain trust and credibility with internal and external stakeholders

Requirements

What you’ll need

Degree or relevant experience in Human Resources, Employment Law, or a related field
CIPD qualification or equivalent is required
Proven experience in employee relations, including extensive experience managing complex ER cases
Experience developing and implementing ER strategies and frameworks in a fast-paced environment
Solid understanding of UK employment laws and regulations
Strong interpersonal skills with the ability to build trust with employees, managers, and trade union representatives
Proven ability to manage and influence negotiations, particularly in high-pressure, sensitive scenarios
Ability to balance immediate case management needs with long-term ER strategy development
Excellent verbal and written communication skills
Analytical thinking and ability to identify root causes and propose effective, compliant solutions
Strong coaching and mentoring abilities
Right to work in the UK by the start of employment

Benefits

Comp & perks

Bonus of up to 15% of salary for stretch performance
28 days annual leave as standard
Competitive contributory pension scheme with double matching up to a maximum company contribution of 12%
Flexible Bank Holidays & Holiday Trading
Additional Birthday Day Off
Cycle to Work Scheme
Retail & Gym Discounts
Private Medical Insurance
Critical Illness Insurance
Personal Accident Insurance
Flexible working arrangements
Hybrid working from office and home