National Energy System Operator

Risk

• Lead the design and implementation of NESO’s supplier performance and third-party risk approach
• Develop standard operating procedures, risk mitigation strategies and performance governance
• Manage identified strategic suppliers within the Facilities Management and Professional Services framework
• Work with procurement, legal, compliance, finance, contract managers and suppliers to manage obligations, service levels, controls and regulatory requirements
• Develop supplier risk mitigation strategies and contingency plans
• Own the supplier scorecard methodology and approval process
• Establish and own the supplier risk registers framework, governance, escalations and assurance
• Prepare supplier performance and risk reporting for senior stakeholders, governance forums and assurance activities
• Oversee supplier performance and contractual compliance assurance
• Provide oversight of supplier risk management processes and embedded controls
• Provide guidance and training to internal stakeholders
• Maintain standard operating procedures and build organisational capability
• Monitor industry trends, emerging risks and regulatory changes
• Engage with external stakeholders, regulatory authorities and industry associations

Supplier Performance and Risk Manager

Manager

• Lead high-profile programme activity for delivery of the Strategic Spatial Energy Plan (SSEP)
• Lead end-to-end planning and delivery of the draft SSEP public consultation, including environmental reports and data and digital requirements
• Coordinate consultation workstreams across policy, modelling, engagement, SEP publications and corporate affairs
• Establish and drive governance, reporting and decision-making routes
• Ensure consultation products are high quality, coherent and aligned with NESO and government expectations
• Manage risks, dependencies and delivery challenges, escalating appropriately
• Work with engagement, communications and external partners on an integrated consultation approach
• Develop evidence-based strategic insights for programme decision-making
• Produce briefings, papers and communications for senior stakeholders, including SSEP leadership, NESO executives and governments
• Translate complex analysis and stakeholder input into concise, actionable narratives
• Provide rapid analysis and structured recommendations on emerging issues
• Ensure consistency and alignment of key messages across SSEP outputs
• Report directly to the Head of Programme

Strategy Delivery Manager

People Operations

• Build and maintain partnerships with the People Directorate to achieve business outcomes through digital products, solutions, and services
• Own the creation, delivery, and performance of digital products, solutions, and services within the DD&T functional plan
• Implement, support, maintain, and improve People systems
• Develop and deliver a strategic Digital, Data, and Technology roadmap aligned with business goals
• Attend directorate leadership meetings to ensure close collaboration
• Own Agile DevSecOps delivery of products and programmes of work, with accountability for operational stability
• Manage the end-to-end design, development, testing, deployment, and operation of digital products and services
• Coordinate strategic and delivery business analysts, architects, platform managers, delivery managers, innovation business partners, and data stewards
• Plan and manage budgets, timelines, resources, risks, issues, dependencies, and quality standards
• Own and manage the functional digital delivery plan
• Champion Agile DevSecOps principles and modern engineering practices
• Explore new practices and automation opportunities
• Make commercially, technically, and operationally sound decisions
• Work with technical leaders to provide seamless service and promote collaboration, innovation, and excellence
• Build relationships with technology partners and service providers
• Provide first-line assurance and manage risks and mitigation plans
• Lead, manage, and develop a diverse team of engineering experts
• Manage IT financial decisions and commercial matters
• Conduct system audits, manage change control, and establish governance and best practices
• Provide technical leadership, guidance, and mentoring
• Evaluate the impact, value, and user satisfaction of digital solutions

Senior Delivery Manager – People

• Support the design, implementation, and operation of standardised data sharing processes
• Support the wider data governance framework, including governance artefacts, standards, and guidance
• Act as a process expert for data sharing and main point of contact for stakeholders
• Provide assurance evidence, reporting, and insights to governance forums, assurance reviews, and audits
• Highlight risks, trends, and control gaps
• Maintain and assure a centralised data sharing and data request register
• Coordinate and support the review, approval, and lifecycle management of Data Sharing Agreements
• Work with Legal, Information Security, and Data Governance teams
• Assess data sharing requests for privacy, security, legal, and governance risks
• Escalate exceptions and support mitigation actions
• Ensure data sharing aligns with data classification, purpose limitation, access control, retention, and onward-sharing principles

Data Governance & Assurance Analyst

Solutions Engineer

• Lead the design and implementation of scalable, secure, and high-performance platforms and solutions supporting energy modelling, forecasting, and scenario analysis
• Ensure alignment between business strategy, policy objectives, and technology delivery
• Work across multiple domains to enable integrated, enterprise-wide capabilities
• Collaborate with data scientists, energy modellers, delivery teams, Business Analysts, and business stakeholders
• Enable complex scenario simulations such as decarbonisation pathways, demand forecasting, and market simulations
• Own end-to-end architecture designs across SEP and S&P capabilities
• Engage with programme stakeholders and articulate pragmatic solutions
• Participate in meetings and workshops with DD&T colleagues, Delivery Partners, and Suppliers
• Map solution requirements to solution designs and consider technology, people, and process implications
• Produce and secure approval for architectural artefacts including Solution Options and Recommendations, Solution Intents, and High-Level Designs
• Collaborate with Integration, Security, Platform, and other SMEs to deliver comprehensive solution collateral
• Define innovative solutions addressing security, performance, reliability, scalability, stability, data archival, and disaster recovery
• Support and guide Delivery and Test teams in validating changes within the wider solution footprint
• Define, document, and resolve technical dependencies and blockers with team members and other Solution Architects
• Align solutions to strategy and identify transitional and tactical options
• Provide specialist technical support across all solutions

Solution Architect – SEP, S&P

Events

• Lead the planning and delivery of customer and stakeholder engagement events across the programme
• Shape engagement strategy for key customer and stakeholder forums
• Identify emerging issues, define event objectives and develop agendas supporting organisational priorities and customer outcomes
• Design engagement activities to influence decision-making and gather meaningful stakeholder insight
• Identify opportunities for stakeholder dialogue and develop content supporting organisational priorities
• Maintain a strong understanding of Connections and the Connections reform environment
• Own the strategic design, planning and delivery of engagement events
• Lead the governance process for event buy-in with senior leadership
• Design and deliver engagement approaches that generate stakeholder insight
• Translate feedback into actionable recommendations for programme teams and senior leaders
• Inform decision-making and continuous improvement

Connections Customer Stakeholder Officer – Events

Communications

• Develop, maintain and continuously improve customer communication templates
• Work with subject matter experts and operational teams to ensure communications are accurate, consistent, compliant and aligned with programme requirements
• Integrate content into relevant systems and processes
• Review and quality assure communications for accuracy, accessibility and attention to detail
• Monitor customer feedback, queries and emerging issues to improve communications and customer understanding
• Build working relationships across NESO to align communications with changing programme priorities and customer needs
• Develop knowledge of the connections landscape and customer journey
• Support delivery of customer communications across the connections journey and help customers understand outcomes and next steps

Communications Officer

Program Manager

• Lead a team of project managers and collaborate with CSNP delivery leads
• Oversee and manage all phases of the Centralised Strategic Network Plan delivery process
• Challenge plans and progress delivery; identify constraints, risks, and issues and progress mitigations
• Manage scope, resource, cost, schedule, and deliverable changes through the SEP Change Management process
• Ensure effective CSNP governance and assurance frameworks and lead audit and assurance review responses
• Provide programme status reports and verbal updates to stakeholders and governance groups
• Oversee risks, issues, and dependencies and maintain the RAID management approach
• Manage the CSNP Programme and Electricity Network Strategy Team budgets
• Coordinate procurement and management of external vendors
• Assist the EN PMO Manager with PMO ways of working, standards, tools, and processes
• Lead Data Management across the EN Team and maintain data security standards
• Support SEP Portfolio Management tools and processes and contribute to SEP Cross Cutting Topic Groups
• Support, guide, and challenge the EN Admin support team

Programme Manager

Security Engineer

• Act as the EMR Modelling Team's lead advisor on Capacity Market and security of supply policy
• Identify and assess security of supply implications of policy, regulatory and market developments across the wider electricity sector
• Translate complex analytical insights into clear policy messages
• Ensure emerging policy developments are reflected in future modelling priorities and methodologies
• Provide expert analysis and advice on Capacity Market design, de-rating methodologies and wider security of supply frameworks
• Lead evidence-based responses to consultations, policy proposals and market reforms
• Build relationships across Government, regulators and industry
• Represent NESO's security of supply expertise and influence discussions on future market and policy developments
• Identify emerging trends and strategic risks influencing future adequacy outcomes
• Bring policy insight into the EMR Modelling Team and help maintain relevant frameworks, assumptions and focus areas

Senior Security of Supply Policy Analyst

Engineer

• Define and govern NESO’s overarching network architecture across LAN, WAN/SD-WAN, cloud platforms, and data centre environments
• Translate business objectives into network designs, architectural standards, roadmaps, and best practices
• Architect scalable, automated, secure, resilient network solutions
• Collaborate with cloud, infrastructure, application teams, and external partners across hybrid and cloud environments
• Drive adoption of Network DevOps and Infrastructure as Code principles
• Own end-to-end network security architecture across on-premises, cloud, and hybrid environments
• Design, document, and govern network segmentation, Zero Trust, firewall, and secure connectivity strategies
• Develop and maintain a 12–24 month network security technology roadmap
• Define, publish, and enforce enterprise-wide network security standards and conduct architectural reviews
• Act as the highest escalation point for complex network security incidents and design permanent root-cause solutions
• Research emerging threats, vulnerabilities, and industry trends and recommend architectural innovations
• Design and review cloud security architectures
• Mentor engineering and operations teams and provide technical leadership
• Serve as a technical authority for stakeholders and senior management
• Support automation, observability, predictive analysis, compliance reporting, wireless architecture, and self-healing network capabilities

Network Service Delivery Engineer

• Define and govern NESO’s network security architectural framework, including firewalls, Zscaler, and emerging technologies
• Translate business strategy into technical solutions, architectural standards, and roadmaps
• Design scalable, secure network solutions for operational and strategic goals
• Collaborate with cloud teams and partners across hybrid and cloud environments
• Lead adoption of automation and DevOps principles in security operations
• Mentor and guide engineering teams while providing technical direction
• Advise internal and external stakeholders on network security architecture and best practices
• Own end-to-end network security architecture across on-premises, cloud, and hybrid environments
• Design, document, and govern network segmentation, Zero Trust models, next-generation firewall frameworks, and secure connectivity solutions
• Develop and maintain a 12–24 month network security technology roadmap
• Define, publish, and enforce enterprise-wide network security standards
• Conduct architectural reviews for business, regulatory, and industry alignment
• Act as the highest escalation point for complex network security incidents
• Analyze packet captures and logs to address root causes and strengthen security posture
• Research emerging threats, vulnerabilities, and industry trends
• Design and review cloud security architectures
• Provide technical mentorship and promote knowledge sharing and adherence to security standards