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National Energy System Operator

Engagement Manager

National Energy System Operator

. Lead end-to-end delivery of workplace and technology initiatives, including new office openings, relocations and major refurbishments .

Posted 10/9/2026full-timeWokingham • United KingdomMid-LevelSenior💰 £67,000 - £75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project and programme management capabilities, with a focus on delivering complex business and technology initiatives. Proficient in stakeholder management, risk management, and operational readiness within regulated environments.

Highest-signal resume keywords
Project Management ExperienceStakeholder ManagementCross-Functional Initiative ManagementPRINCE2, PMP, Agile, MSP CertificationDigital Workplace Technologies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project PlanningRisk ManagementBudget ManagementGovernance ExperienceProcurement ManagementContract ReviewDelivery Blocker IdentificationOperational ReadinessChange ManagementService Management Principles
Soft Skills
Excellent Communication SkillsRelationship-Building SkillsCustomer-Focused MindsetAbility to Influence Without AuthorityOrganised Approach
Tools & Technologies
Collaboration PlatformsEnterprise IT ServicesDigital Workplace Technologies
Certifications & Qualifications
PRINCE2PMPAgileMSPITIL FoundationChange Management Certification
Industry Keywords
Regulated EnvironmentsCritical InfrastructureWorkplace TechnologyOffice Transformation

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of workplace and technology initiatives, including new office openings, relocations and major refurbishments
  • Develop and manage project plans, milestones, dependencies, risks and budgets
  • Coordinate Technology, Procurement, Facilities, Legal, Security, Finance, HR and external suppliers
  • Incorporate technology requirements into wider business and property programmes
  • Manage multiple workstreams and provide progress updates to stakeholders and leadership teams
  • Identify and remove delivery blockers
  • Coordinate supplier activities, commercial agreements, contract reviews and procurement activities
  • Support governance forums, steering groups and project boards with reporting and decision-making materials
  • Ensure operational readiness through handover, training, documentation and transition to business-as-usual support
  • Drive continuous improvement across delivery processes, stakeholder engagement and programme governance

Requirements

What you’ll need
  • Strong project and programme management experience within a complex organisation
  • Experience managing cross-functional initiatives involving multiple business areas and third-party suppliers
  • Excellent stakeholder management and relationship-building skills
  • Ability to influence and drive progress without direct authority
  • Structured and organised approach to planning, governance and risk management
  • Strong communication skills for technical and non-technical audiences
  • Experience working across procurement, commercial, legal and facilities functions
  • Customer and service-focused mindset
  • Ability to work at pace, prioritise effectively and manage competing demands
  • Demonstrable experience delivering complex business or technology projects
  • Strong project management and governance experience
  • Experience managing project risks, dependencies, budgets and reporting
  • Proven ability to coordinate diverse stakeholder groups
  • Experience working with external suppliers and service partners
  • Excellent written, verbal and presentation skills
  • Degree-level qualification or equivalent professional experience
  • PRINCE2, PMP, Agile, MSP or equivalent project management qualification
  • Experience delivering workplace technology, infrastructure or office transformation programmes
  • Knowledge of Digital Workplace technologies, collaboration platforms and enterprise IT services
  • Experience within regulated or critical infrastructure environments
  • Familiarity with Service Management principles and operational readiness activities
  • ITIL Foundation or higher
  • Change Management certification (Prosci or equivalent)
  • Right to work in the UK by the start of employment

Benefits

Comp & perks
  • Bonus of up to 15% of salary for stretch performance
  • 28 days annual leave as standard
  • Competitive contributory pension scheme with double matching up to a maximum company contribution of 12%
  • Flexible Bank Holidays & Holiday Trading
  • Additional Birthday Day Off
  • Cycle to Work Scheme
  • Retail & Gym Discounts
  • Private Medical Insurance
  • Critical Illness Insurance
  • Personal Accident Insurance
  • Hybrid working from office and home
  • Flexible working arrangements
  • Part-time working option