Lead Business Analyst

National Energy System Operator

. Lead DD&T business analysis across NESO’s Reformed National Pricing programme .

Posted 10/17/2026full-timeWokingham • United KingdomSenior💰 £57,500 - £65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis within IT and digital environments, focusing on translating policy into actionable requirements and managing stakeholder relationships. Proficient in Agile methodologies and business-modelling techniques to drive effective decision-making and project delivery.

Highest-signal resume keywords

Business AnalysisAgile DeliveryStakeholder ManagementRequirements DefinitionProcess Modelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Impact AssessmentUser ResearchWireframingProcess AnalysisBusiness ModellingRequirements GatheringData AnalysisUser StoriesAcceptance Criteria

Soft Skills

Influencing SkillsCommunication SkillsRelationship BuildingProblem IdentificationContinuous Improvement

Tools & Technologies

Azure DevOpsBalsamiqLucidchartValue-Stream MappingDesign Thinking

Industry Keywords

Utility SectorRegulated OrganisationDigital EnvironmentBusiness Analysis CommunityPolicy Recommendations

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead DD&T business analysis across NESO’s Reformed National Pricing programme
Coordinate discovery, impact assessment, requirements definition and delivery planning
Support policy recommendations, cost and implementation assumptions, and preparation for detailed design and delivery
Translate evolving policy into business and technology outcomes using Agile and customer-centred approaches
Manage programme dependencies, risks, constraints, opportunities and stakeholders
Assess impacts of balancing, settlement and dispatch reforms across systems, processes, data, people and operating models
Apply business-modelling techniques to analyse processes, systems, data, people and stakeholder perspectives
Gather and analyse qualitative and quantitative information to support decision-making
Define business, user, functional and non-functional requirements
Conduct user research and define user needs and end-to-end journeys
Define epics, features, user stories and acceptance criteria
Create process maps, operating-model views, data models and wireframes
Own and maintain the project backlog and prioritise delivery items with Product Owners, Product Managers and delivery teams
Maintain traceability from policy outcomes through requirements, delivery scope and intended benefits
Support testing by reviewing test scenarios and scripts
Build relationships with policy, business, operations and technology stakeholders
Work with DESNZ, Ofgem and RNP programme partners
Communicate complex issues, trade-offs and recommendations to senior stakeholders
Coordinate other business analysts supporting the programme
Support handover, knowledge transfer and continuity during the maternity-cover period
Contribute to the Business Analysis Community of Practice
Attend Agile ceremonies and support continuous improvement

Requirements

What you’ll need

Significant demonstrable experience as a Business Analyst working within an IT / Digital environment
Substantial experience analysing complex business situations, including problem identification, stakeholder engagement, impact assessment and solution evaluation
Experience translating policy intent and business outcomes into clear requirements and implementable changes
Experience assessing change across processes, systems, data, people and operating models
Strong stakeholder-management and influencing skills, including experience working with senior stakeholders
Solid experience using business-analysis tools and techniques, including process modelling, value-stream mapping, design thinking, user research, impact assessment and wireframing
Experience working as a Business Analyst in an Agile delivery environment
Strong experience of requirements definition, impact assessment, process analysis and stakeholder management
Right to work in the UK by the start of employment
Bachelor's degree ideally, or equivalent digital, data or technology-specific industry experience
Utility-sector or regulated-organisation experience ideally
Experience with application lifecycle management tools, e.g. Azure DevOps, ideally
Experience creating wireframes using tools such as Balsamiq or Lucidchart, ideally

Benefits

Comp & perks

Bonus based on company performance
26 days annual leave as standard
Competitive contributory pension scheme with double-matched contributions up to a maximum company contribution of 12%
NESO Savings Plan with a 50% matching contribution on monthly savings of £20–£500
Flexible Bank Holidays and Holiday Trading
Additional Birthday Day Off
Cycle to Work Scheme
Retail and Gym Discounts
Private Medical Insurance
Critical Illness Insurance
Personal Accident Insurance
Hybrid working from office and home
Flexible working arrangements
Full-time and part-time working options