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Senior Delivery Manager – People
National Energy System Operator. Build and maintain partnerships with the People Directorate to achieve business outcomes through digital products, solutions, and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile DevSecOps delivery, technical leadership, and managing digital products and services. Proven ability to build partnerships, manage teams, and implement modern technology practices aligned with business goals.
Highest-signal resume keywords
Agile DevSecOps DeliveryTechnical LeadershipWorkday Systems ManagementStakeholder ManagementModern Software Engineering Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product DevelopmentData ManagementAI UnderstandingTroubleshooting Technical IssuesDesigning Scalable SolutionsChange Control ManagementSystem AuditsBudget ManagementRisk ManagementPerformance Evaluation
Soft Skills
Leadership SkillsCommunication SkillsRelationship-Building SkillsTeam ManagementCommercial Astuteness
Tools & Technologies
SalesforceMuleSoftAzureWorkdayPeople Applications
Certifications & Qualifications
NSV Security Clearance
Industry Keywords
Digital ProductsData SolutionsPeople ProcessesInternal CommunicationsModern Technology Practices
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Build and maintain partnerships with the People Directorate to achieve business outcomes through digital products, solutions, and services
- Own the creation, delivery, and performance of digital products, solutions, and services within the DD&T functional plan
- Implement, support, maintain, and improve People systems
- Develop and deliver a strategic Digital, Data, and Technology roadmap aligned with business goals
- Attend directorate leadership meetings to ensure close collaboration
- Own Agile DevSecOps delivery of products and programmes of work, with accountability for operational stability
- Manage the end-to-end design, development, testing, deployment, and operation of digital products and services
- Coordinate strategic and delivery business analysts, architects, platform managers, delivery managers, innovation business partners, and data stewards
- Plan and manage budgets, timelines, resources, risks, issues, dependencies, and quality standards
- Own and manage the functional digital delivery plan
- Champion Agile DevSecOps principles and modern engineering practices
- Explore new practices and automation opportunities
- Make commercially, technically, and operationally sound decisions
- Work with technical leaders to provide seamless service and promote collaboration, innovation, and excellence
- Build relationships with technology partners and service providers
- Provide first-line assurance and manage risks and mitigation plans
- Lead, manage, and develop a diverse team of engineering experts
- Manage IT financial decisions and commercial matters
- Conduct system audits, manage change control, and establish governance and best practices
- Provide technical leadership, guidance, and mentoring
- Evaluate the impact, value, and user satisfaction of digital solutions
Requirements
What you’ll need- Degree in Management, Computer Science, or Engineering, or equivalent management-based digital, data, or technology-specific industry experience
- Vast experience in technical leadership roles, managing teams effectively, and working with senior stakeholders
- NSV Security clearance is required, along with the ability to maintain this clearance
- Usually resident in the UK for the last five years to apply for the required clearance
- Right to work in the UK by the start of employment
- Demonstrable experience in shifting to modern technology practices and adapting to change
- Experience working with outsourced partners to deliver services
- Success in delivering, sustaining, and maintaining Workday systems and associated PEOPLE/People applications including internal communications
- Demonstrable experience in PEOPLE processes, data, internal communications, and systems
- Strong stakeholder management and relationship-building skills
- Strong technical skills and understanding of technologies, data and AI, trends, and innovations
- Knowledge of modern software engineering principles and practices including AI
- Knowledge of Salesforce, MuleSoft, Azure, or similar technologies
- Skills in designing, developing, testing, deploying, and maintaining scalable, secure, and reliable solutions
- Ability to translate user and stakeholder needs into effective digital solutions
- Track record of managing issues during priority incidents
- Skills in leading and managing a team of engineers
- Skills in troubleshooting technical issues and resolving problems
- Commercial astuteness when dealing with third parties
- Excellent leadership, management, and communication skills
Benefits
Comp & perks- Benefits allowance
- Bonus of up to 20% of salary for stretch performance
- Private medical insurance
- 28 days annual leave as standard
- Competitive contributory pension scheme with double-matched contributions up to a maximum company contribution of 12%
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme
- Retail & Gym Discounts
- Critical Illness Insurance
- Personal Accident Insurance
- Flexible working arrangements