Senior Specialist, Portfolio Program & Applications Support

National Student Clearinghouse

. Support enterprise portfolio management processes, including intake, prioritization, planning, monitoring, dependency tracking, and reporting .

Posted 9/29/2026full-timeHerndon • Virginia • United StatesSenior💰 $104,748 - $136,224 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise portfolio management, including the development and maintenance of dashboards, metrics, and reporting solutions. Proficient in stakeholder collaboration, process improvement, and the administration of portfolio management applications.

Highest-signal resume keywords

Enterprise Portfolio ManagementReporting Solutions DevelopmentAgile MethodologiesPower BI AdministrationStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio ManagementData AnalysisDashboard DevelopmentKPI MetricsProcess OptimizationApplication EnhancementsProject ManagementGovernance ProcessesBusiness Process WorkflowsLean Portfolio Management

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsOrganizational SkillsInterpersonal Skills

Tools & Technologies

ClarityPower BIJira AlignPlanviewRally

Certifications & Qualifications

PMPPgMPPMI-ACPCertified ScrumMasterSAFe Lean Portfolio Management

Industry Keywords

Portfolio Management ApplicationsProgram ManagementProject Management SystemsBusiness Intelligence ToolsContinuous Improvement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Support enterprise portfolio management processes, including intake, prioritization, planning, monitoring, dependency tracking, and reporting
Translate strategic priorities into portfolio plans, metrics, reporting frameworks, and governance activities
Coordinate business and technology initiatives by tracking scope, timelines, milestones, risks, issues, dependencies, resources, and action items
Develop and maintain portfolio management standards, templates, procedures, and documentation
Assess workflows and operational processes, identify improvement opportunities, and recommend solutions
Partner with stakeholders on process improvements, standardization, and operational best practices
Administer, configure, and optimize portfolio management applications such as Clarity and Power BI
Serve as functional subject matter expert, providing user support, troubleshooting, training, and guidance
Collect and maintain accurate portfolio data
Evaluate business requirements and recommend application enhancements and workflow improvements
Coordinate application upgrades, enhancements, testing, integrations, vendor support, and new functionality
Develop user guides, training materials, process maps, knowledge resources, SOPs, and application documentation
Monitor application utilization and improve user adoption, efficiency, and reporting effectiveness
Develop, maintain, and publish portfolio dashboards, metrics, KPIs, scorecards, and reporting solutions
Gather, validate, analyze, and synthesize data from multiple business systems and enterprise applications
Translate portfolio, program, Agile delivery, and operational data into actionable insights and recommendations
Support reporting initiatives covering portfolio performance, resource utilization, delivery health, governance, and strategic objectives
Identify trends, risks, bottlenecks, and improvement opportunities and communicate findings to leadership and stakeholders
Promote continuous improvement, operational excellence, knowledge sharing, and disciplined portfolio management
Build relationships across business and technology functions
Communicate with senior leadership, technical teams, project teams, vendors, and business partners
Support special projects and perform other assigned duties

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Technology, Project Management, Data Analytics, Organizational Leadership, or a related field; a combination of education and experience, including military service, will also be considered
6 years of progressively responsible, directly relevant experience supporting enterprise portfolio management, program/project management, portfolio management applications, reporting, analytics, and related business processes
3 years of experience developing and maintaining reporting, analytics, dashboards, metrics, KPIs, and data-driven insights
Knowledge of portfolio, program, and project management; governance processes; Lean Portfolio Management; Agile methodologies; and business operations
Knowledge of portfolio management applications, project management systems, reporting platforms, and business process workflows
Ability to support complex enterprise initiatives involving multiple stakeholders, competing priorities, dependencies, and changing business needs
Strong analytical and problem-solving skills
Ability to gather, validate, organize, analyze, and synthesize information from multiple systems and data sources
Advanced ability to develop and maintain dashboards, scorecards, metrics, KPIs, data visualizations, and reporting solutions
Ability to translate portfolio, program, delivery, and operational data into insights, recommendations, and executive-level reporting
Proficiency administering and supporting portfolio management, Agile, project management, reporting, and business intelligence tools
Ability to evaluate business requirements and recommend application enhancements, workflow improvements, reporting solutions, and process optimizations
Ability to create and maintain reports, dashboards, user guides, training materials, process documentation, SOPs, and business communications
Strong written, verbal, presentation, facilitation, and interpersonal communication skills
Ability to communicate with technical and non-technical audiences
Ability to influence, collaborate, and build productive relationships across teams without direct authority
Strong organizational, planning, and project coordination skills with exceptional attention to detail and follow-through
Ability to manage multiple priorities and adapt to changing business needs
Ability to quickly learn and use new technologies, systems, tools, and business processes
Demonstrated commitment to continuous improvement, customer service, operational excellence, knowledge sharing, and collaborative problem-solving
Must live within a commutable distance to Herndon, Virginia, or in one of the Clearinghouse's approved states for hiring purposes
Must be currently authorized to work in the United States on a full-time basis
Must be at least 18 years old
Additional desired qualifications include PMP, PgMP, PMI-ACP, Certified ScrumMaster, SAFe Lean Portfolio Management, or equivalent certification
Additional desired qualifications include experience with Power BI, Clarity, Planview, Jira Align, Rally, application roadmaps, software implementations, system integrations, vendor relationships, software licensing, Agile, Waterfall, Lean Portfolio Management, and PMBOK

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance
Life and disability insurance benefits
Health care, dependent care, and limited purpose flexible spending accounts
Health savings account with annual employer contributions of $300 for employees and $600 for employees enrolled with spouse/dependents
Voluntary supplemental Accident and Hospital Indemnity coverage
Infertility coverage
401(k) matching contribution program
Pre-tax, Roth, and catch-up retirement contributions for eligible employees
Vacation, sick, and personal time
Paid holidays, including at least 15 paid holidays per year
Up to 3 weeks of paid parental leave during a 12-month period
Up to 5 days of paid military leave per calendar year
Vacation accrual for new full-time hires of up to 13 days per year
Sick time accrual for new full-time hires of up to 10 days per year
Up to 32 hours of accrued sick time may be used as personal time annually
Reimbursement for basic wholesale company and roadside assistance memberships (e.g., Costco and AAA)
Buyback option for portions of unused accrued vacation, subject to tenure and qualifications
Employee Education Assistance Program for qualified education expenses
Enterprise-wide LinkedIn Learning subscription
Up to eight free mental health therapy sessions for employees and family members
Well-being reward benefits
Public Service Loan Forgiveness (PSLF) service credit eligibility