Student Wellness Case Manager

National University

. Manage an active caseload of students, providing brief solutions-focused counseling .

Posted 10/8/2026full-timeRemote • United StatesEntry Level💰 $50,790 - $68,570 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and solutions-focused counseling for adult student populations, with strong communication skills to effectively engage diverse individuals. Proficient in utilizing technology and resources to support student wellness and maintain accurate records.

Highest-signal resume keywords

Case Management ServicesSolutions-Focused CounselingStudent Wellness TrainingMicrosoft Office SuiteInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCounselingRecord KeepingResource Database ManagementOutreach Strategy Development

Soft Skills

Interpersonal SkillsEffective CommunicationConsultation

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookOnline Mental Health Support Program

Industry Keywords

Student WellnessAdult Student PopulationsUniversity PoliciesEmergency SituationsBasic-Needs Insecurities

About the role

Key responsibilities & impact

Manage an active caseload of students, providing brief solutions-focused counseling
Respond to new student referrals and facilitate ongoing services or referrals across university resources
Provide asynchronous support through the institution’s online mental health support program
Provide student wellness-related training to students and employees
Provide email, phone, and text-message support to students, faculty, and staff
Assist students with understanding and making informed decisions regarding University policies and procedures related to personal wellness and emergency situations
Create and maintain resource lists and databases for employees and students
Create and maintain proactive outreach strategies related to basic-needs insecurities
Respond to and manage communications through the department email queue
Provide individual support through short-term, solutions-focused counseling and University/community referrals
Maintain accurate records of referral options organized by geography and student need
Train, consult with, and support faculty and staff across National University
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree required, preferably in social work, psychology, public health, or related field
Minimum 2 years’ experience providing case management services and working with adult student populations required
Intermediate use of computers and Microsoft Office Suite applications such as Word, Excel, PowerPoint, and Outlook
Strong interpersonal skills and ability to communicate effectively with a wide range of individuals and constituencies in a diverse community
Military experience preferred

Benefits

Comp & perks

Comprehensive well-being benefits for the employee and family
Total rewards package
Remote work arrangement
No travel required