Technical Business Analyst

National University

. Lead and facilitate requirements-gathering sessions, workshops, and stakeholder meetings .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $62,579 - $84,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in requirements gathering, process mapping, and documentation, with a strong understanding of SDLC methodologies. Capable of facilitating stakeholder alignment and providing mentorship while managing multiple priorities in a technology-driven environment.

Highest-signal resume keywords

Requirements GatheringBusiness Process DocumentationSoftware Development Life Cycle (SDLC)Process MappingStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements Document (BRD)Functional Specification Document (FSD)SQLFlowchartingCross-Functional WorkflowsRisk AssessmentUAT StrategyDecision-MakingCritical ThinkingRoot-Cause Analysis

Soft Skills

Interpersonal SkillsCommunication SkillsInfluencing SkillsPersonal AccountabilityJudgment

Tools & Technologies

VisioJiraMicrosoft Office Suite

Industry Keywords

Higher Education OperationsEnterprise SystemsGovernanceOrganizational DynamicsAgile MethodologiesWaterfall Methodologies

Tech Stack

Tools & technologies

ERPSDLCSQL

About the role

Key responsibilities & impact

Lead and facilitate requirements-gathering sessions, workshops, and stakeholder meetings
Translate business requirements into BRDs, FSDs, process documentation, and supporting technical artifacts
Develop current- and future-state process maps with business rules, decision points, and cross-functional workflows
Identify gaps, risks, inefficiencies, and improvement opportunities
Partner with business and technical teams to design, evaluate, and validate solutions
Serve as primary liaison between stakeholders and IT throughout the full SDLC
Own initiatives through analysis, design, build, testing, implementation, and post-implementation support
Develop UAT strategy, prepare test scenarios and cases, coordinate execution, and ensure requirements traceability
Identify, assess, and communicate risks, impacts, and dependencies
Act as subject matter expert for supported systems and processes
Provide guidance and mentorship to junior analysts
Maintain reliable attendance and perform other assigned duties

Requirements

What you’ll need

Bachelor's degree preferred in business management, leadership, computer science or related field
Experience working within a technology-driven organization supporting enterprise systems and cross-functional initiatives
Working knowledge of higher education operations and systems, such as SIS, CRM, ERP, and LMS, preferred
Demonstrated experience documenting business processes, business rules, and cross-functional workflows
Proficiency with process mapping and flowcharting tools, such as Visio or similar platforms
Experience producing structured requirements documentation, such as BRDs and FSDs
Experience supporting initiatives through the full Software Development Life Cycle (SDLC)
Working knowledge of SDLC processes, including Waterfall and Agile methodologies
Experience with ticketing and work management systems, such as Jira or similar platforms
Foundational knowledge of SQL and ability to create and interpret queries
Intermediate proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
Understanding of organizational structures, governance, and operational dynamics within complex environments
Ability to facilitate meetings and guide stakeholders toward alignment
Strong interpersonal and communication skills across organizational levels
Ability to influence without formal authority
Independent judgment, personal accountability, and sound decision-making with limited supervision
Ability to manage multiple priorities in a fast-paced environment
Strong critical thinking and root-cause analysis skills
Commitment to organizational mission, strategic objectives, and continuous improvement

Benefits

Comp & perks

Comprehensive well-being benefits for employees and their families
Total rewards package
Remote work arrangement
Up to 10% travel opportunity