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Accounts Receivable Representative
Native Pest Management. Manage customer accounts, collect payments, and ensure accurate account reconciliation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts, billing, and collections while maintaining accurate records in CRM systems. Proficient in communication and problem-solving, with a focus on customer service and account reconciliation.
Highest-signal resume keywords
Accounts Receivable ExperienceBilling And Collections ExpertiseCRM Software ProficiencyExceptional Communication SkillsBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ReconciliationPayment ProcessingData AnalysisTyping Speed Of 50 WPMGoogle Suite Proficiency
Soft Skills
Professional CommunicationInterpersonal SkillsProblem-SolvingTactful Interaction
Tools & Technologies
CRM SystemAccounting Software
Industry Keywords
Customer ServiceCall Center ExperienceFinance-Related RolesPayment Follow-Ups
About the role
Key responsibilities & impact- Manage customer accounts, collect payments, and ensure accurate account reconciliation
- Handle high-volume inbound and outbound calls, emails, and messages related to billing and account inquiries
- Collect service payments and accurately apply them to customer accounts
- Follow up on past-due accounts by phone, text, and email
- Investigate and resolve billing discrepancies and payment issues
- Identify account concerns, provide solutions, or escalate issues as needed
- Collaborate with managers, sales, and operations teams to resolve account and billing issues
- Maintain accurate customer account records in the CRM system
- Assist with account reconciliation and billing/payment record accuracy
- Respond to inquiries about invoices, balances, and payment status
- Support internal teams with account-related updates and requests
Requirements
What you’ll need- Previous customer service experience required
- Strong high-speed Wi-Fi
- Good microphone/headset
- Experience in accounts receivable, collections, billing, or finance-related roles strongly preferred
- Call center experience is a plus
- Preparing reports and data analysis
- Experience with CRM or accounting software strongly preferred
- Entry-level proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs
- Ability to work a full-time Monday–Friday schedule with occasional Saturdays
- Professional, tactful, and confident communication style when handling payment follow-ups and collections
- Minimum typing speed of 50 WPM with 90% accuracy; typing test required
- Exceptional written, verbal, and interpersonal communication skills
- Bilingual English/Spanish preferred
- Exceptional English language proficiency, precise pronunciation, and highly effective conversational skills
- Successful completion of a background check required
- Submission of a 2–3 minute video recording or video link speaking in English required
- Participation in interviews required
Benefits
Comp & perks- 10 days of paid time (PTO) during the first year
- 6 US Holidays
- Paid Training
- Employee Referral Bonus
- Aguinaldo Bonus
- Clear paths for growth and advancement
- Comprehensive and affordable benefits programs