Project Manager

Nava

. Manage support for a mid-to-large-scale product .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $114,300 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex software development projects, utilizing agile frameworks such as Scrum and Kanban, while effectively coordinating multidisciplinary teams and maintaining strong client relationships. Proficient in using ticketing systems like Jira and Confluence to track progress and manage expectations.

Highest-signal resume keywords

Project ManagementAgile FrameworksJira ExperienceClient Relationship ManagementRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementAgile MethodologiesTicketing SystemsScrumKanbanContinuous IntegrationContinuous DeliveryMilestone TrackingDependency ManagementIncident Triage

Soft Skills

Clear CommunicationSituational AwarenessConflict ResolutionOrganizational SkillsEmpathy

Tools & Technologies

JiraConfluence

Industry Keywords

Software DevelopmentStakeholder ManagementGovernment ContractsTeam CoordinationBackground Check

About the role

Key responsibilities & impact

Manage support for a mid-to-large-scale product
Work with engineers, designers, and government partners to triage issues and turn them into actionable tickets
Respond to Priority One issues as they arise
Improve system response and support processes
Build relationships with engineers, client stakeholders, partner vendors, stakeholders, and contractors
Manage sprint processes, estimate effort, triage incidents, manage expectations, track and communicate progress, and remove blockers
Understand team objectives, systems, and capabilities to prioritize projects and resolve issues
Coordinate multiple contractor teams across large ecosystems
Report risks, successes, progress, and failures accurately
Manage team velocity and improve work organization processes
Learn continuously, embrace change, and ask questions about business needs and IT capabilities

Requirements

What you’ll need

5 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders
Experience using and managing ticketing systems; Jira and Confluence experience is ideal
Experience leading complex projects involving milestones, dependencies, integrations, risk, uncertainty, or scale
Experience working with product, design, and engineering teams in a multidisciplinary environment
Experience with agile frameworks such as Scrum, Kanban, or SAFe
Familiarity with continuous integration and continuous delivery
Ability to grow and nurture client relationships and drive prioritization across multiple projects
Strong organizational skills and attention to detail
Clear communication, situational awareness, conflict resolution, and transparency skills
Adaptive, proactive, empathetic, tenacious, and positive mindset
Legal authorization to work in the United States
Ability to meet other requirements for applicable government contracts
Work authorization that does not require visa sponsorship now or in the future
May be subject to a government background check or security clearance
Must reside in one of the listed eligible states and work from the contiguous United States

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
Disability, life, and accidental death insurance at no cost
Vacation, holidays including Juneteenth, and floating holidays
12 paid federal holidays each year in addition to regular PTO
Performance-based annual bonus when Nava meets its goals
Paid parental leave plus weekly meals delivered to your home
Wellness program with physical, mental, and emotional health resources and support tools
Virtual doctor visits with no copay, depending on available providers
Sabbatical leave after continuous service
401(k) match of 4% of salary
Remote-first flexible work environment
Company laptop and home office setup assistance
Monthly reimbursement for eligible home office utility expenses
Internal training programs and learning resources
LinkedIn Learning access and annual allowance for courses, tuition, and certifications
Referral bonus
Pre-tax commuter benefits when applicable
Collaborative and remote-friendly team environment