Nava

Recruitment

• Monitor staffing demand and internal resource supply, including upcoming roll-offs, staffing cliffs, Bench, Leave returns, and new staffing requests
• Identify clear-fit internal staffing opportunities based on skills, experience, availability, and project needs
• Coordinate internal transitions, onboarding, backfills, and project changes with employees and Program Managers
• Partner with Talent Acquisition when internal resources are unavailable and coordinate external hiring pipelines
• Maintain accurate staffing information across Jira, Workday, and staffing dashboards
• Communicate proactively with Client Delivery, Talent Acquisition, Finance, Contracts, leadership, and other stakeholders
• Identify staffing risks early and escalate exceptions or decisions requiring leadership input
• Ensure staffing needs and available resources are proactively monitored and addressed
• Ensure internal resources are considered before unnecessary external hiring
• Provide clear stakeholder visibility into staffing changes, risks, and next steps
• Build strong relationships with business partners, especially Client Delivery teams across Product, Engineering, Design, Program, Project Management, and Growth

Staffing Partner

Scrum Master

• Manage support for a mid-to-large-scale product
• Serve as the primary connection between government stakeholders and the Nava team
• Facilitate Agile ceremonies, estimate effort and capacity, triage production incidents, set delivery expectations, track and communicate progress, and remove blockers
• Distill issues into clear, actionable tickets for engineers and product teams
• Handle Priority One issues as they arise
• Build and maintain relationships with Nava teammates, government stakeholders, contractors, and cross-functional partners
• Develop understanding of team objectives, systems, and capabilities to inform priorities and resolve issues
• Coordinate across multiple Scrum teams to drive alignment across complex ecosystems
• Provide timely reporting on risks, progress, successes, challenges, and outcomes
• Monitor team velocity and sprint commitment reliability
• Continuously improve planning, organizing, and delivery processes
• Participate in a Project Manager rotation leading production releases and incident response approximately one week per month
• Work extra hours outside normal business hours if a high-priority incident occurs during the rotation

Project Manager, Scrum Master

Analyst

• Translate policy into system behavior, workflows, and user experiences with cross-functional teams
• Identify regulatory constraints, risks, ambiguities, edge cases, eligibility requirements, and business rules
• Propose solutions balancing compliance, user experience, and delivery needs
• Create policy briefs, decision frameworks, process flows, and other decision-support artifacts
• Support testing and validation of policy implementation, including scenario and edge-case testing
• Conduct landscape and comparative policy research
• Monitor evolving policies and translate them into implementation, technology, and engagement implications
• Synthesize research into clear written and verbal communications for internal and external audiences
• Identify partnership opportunities and maintain external stakeholder relationships
• Contribute to advocacy strategy development and execution
• Help Nava Labs understand and shape the emerging AI policy landscape in public benefits
• Develop a clear, credible point of view and engage externally on evolving policy and guidance

Policy Analyst

Product Manager

• Define the vision, goals, and success measures for managed products and services
• Discover and synthesize market research, user needs, business requirements, and technical approaches with designers, business analysts, and technical leads
• Define project and feature direction, scope, priorities, user stories, and business metrics
• Collaborate with cross-functional teams to develop and ship projects
• Socialize product initiatives, iterate on them, and build buy-in with teams, government partners, and contractors
• Collaborate with project management to prioritize roadmaps and incoming work
• Represent Nava’s outcome-centric and user-centric approach in agency and contractor discovery meetings
• Understand and communicate end-user, population-segment, and government-partner needs
• Measure progress toward business goals and user needs and translate data insights into action
• Make tactical decisions to improve design, define requirements, and generate stakeholder buy-in
• Work directly with government partners and Nava’s engineering, design, and business teams to improve digital government services

Full-stack Engineer

• Improve overall engineering quality through documentation, technical guidance, mentoring, and engineering best practices
• Lead significant migration efforts
• Work with government stakeholders to secure buy-in on technical initiatives
• Collaborate with product teams, government stakeholders, and contractors to build new systems and improve existing systems
• Write code and perform code reviews
• Write and review technical specifications
• Identify and mitigate technical risks with cross-functional product teams
• Guide engineering planning, estimation, prioritization, trade-offs, technical debt, and project milestones
• Review architecture and designs from other project teams
• Design technical roadmaps
• Propose and enforce technical architecture
• Maintain production systems
• Handle on-call duties and debug and resolve issues
• Work on business development bids
• Participate in client stakeholder meetings related to growth
• Strategize with leadership on project growth
• Attend conferences and network with potential clients
• Review strategy plans and outline technical requirements for potential work

Staffing Partner

Project Manager, Scrum Master

Policy Analyst

Product Manager

Senior Software Engineer, Java