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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in EMR integration and configuration, with a strong understanding of healthcare data standards and workflows. Proven ability to manage customer-facing implementation projects while effectively communicating complex technical concepts to diverse stakeholders.
Highest-signal resume keywords
EMR IntegrationSQL Data AnalysisElectronic Medical Record SystemsUS Healthcare Data StandardsPython Programming
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR ConfigurationData Integrity ValidationWorkflow DesignDebugging Web ApplicationsData Manipulation
Soft Skills
Exceptional Communication SkillsOrganizational SkillsCollaboration
Tools & Technologies
EpicAthenahealthECWCernerVeradigm
Certifications & Qualifications
Epic Bridges CertificationEpic Ambulatory Certification
Industry Keywords
SaaSHealthcareHL7FHIRC-CDA
Tech Stack
Tools & technologiesJavaScriptNode.jsPythonSQL
About the role
Key responsibilities & impact- Own the full technical implementation lifecycle for new customers, from initiation to go-live
- Deliver implementation projects on time, within scope, and to high-quality standards
- Execute hands-on EMR integration and configuration efforts
- Configure workflows and validate data integrity across EMR environments
- Serve as the primary technical point of contact for customer IT teams
- Troubleshoot issues and facilitate collaboration with CTOs, IT Managers, and Analysts
- Represent Navina’s platform technical capabilities in customer interactions
- Solve complex workflow challenges using deep product knowledge
- Collaborate with Customer Success, Product, R&D, and Medical teams
- Advocate for customer needs and streamline feedback between the field and engineering
- Help design and develop automation tools, runbooks, and frameworks
- Improve the scalability of integration processes
Requirements
What you’ll need- 3+ years of experience in a customer-facing Implementation Engineer, Technical Onboarding Manager, or Solution Engineer role (SaaS experience preferred)
- Proven experience working with Electronic Medical Record systems (e.g., Epic, Athenahealth, eCW, Cerner, Veradigm)
- Understanding of EMR data structures, workflows, and integration points
- Solid understanding of US healthcare data standards (e.g., HL7, FHIR, C-CDA) and clinical terminology
- Proven experience with SQL and data analysis (Must-have)
- Experience debugging web applications and troubleshooting integration issues
- Exceptional verbal and written communication skills
- Ability to articulate complex technical concepts clearly to engineers and non-technical stakeholders
- Strong organizational skills with ability to manage and prioritize multiple onboarding projects simultaneously
- Specific Epic certifications such as Epic Bridges or Ambulatory are a strong advantage
- Proven experience in programming with Python, JavaScript, or Node.js for data manipulation or automation (standout qualification)
- Experience working in a fast-growing startup organization (standout qualification)
