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Operations Specialist
Navion Senior Living. Travel to any Navion Senior Solutions community to serve as Interim Executive Director for communities with leadership vacancies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Assisted Living Executive Director responsibilities, including budget management, regulatory compliance, and quality assurance. Proven ability to enhance occupancy and revenue while fostering a cooperative work environment and resolving conflicts effectively.
Highest-signal resume keywords
Assisted Living Executive Director ExperienceBudgetary ResponsibilitiesRegulatory ComplianceConflict ResolutionQuality Assurance Audits
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Occupancy ManagementExpense ManagementRevenue GenerationStaffing ManagementLicensure KnowledgeProgram Integrity MonitoringTraining Leadership PositionsGrievance ResolutionPolicy Compliance
Soft Skills
Interpersonal SkillsCommunication SkillsCooperative Work Environment
Certifications & Qualifications
Bachelor's DegreeMultistate Administrator License
Industry Keywords
Assisted LivingRegulatory AgenciesQuality AssuranceResident RetentionDiverse Community
About the role
Key responsibilities & impact- Travel to any Navion Senior Solutions community to serve as Interim Executive Director for communities with leadership vacancies
- Conduct on-site assignments to help turn around troubled communities, focusing on occupancy, staffing challenges, expense management, licensure, compliance, satisfaction issues, and related areas
- Support new community openings during pre-opening and initial lease-up stages as needed
- Assist with regional revenue generation through move-ins, resident retention, and revenue support
- Assist with monitoring regional expenses, including staffing, overtime, bad debt, team member turnover, and other controllable expenses
- Monitor program integrity, including care services, memory care programs, regulatory compliance, and policy compliance
- Assist with training new Executive Directors and other leadership positions
- Conduct and review Quality Assurance Audits
- Resolve grievances from residents, families, and staff in a timely and effective manner
- Ensure compliance with regulatory agencies by monitoring service areas and implementing changes as needed
Requirements
What you’ll need- Bachelor's Degree required
- MBA a plus
- Minimum of three (3) years of Assisted Living Executive Director experience with increasing responsibility including budgetary responsibilities preferred
- Knowledge of and ability to conform to applicable laws, rules, and regulations
- Proven ability to foster a cooperative work environment, deal with conflict resolution, and/or mediate various situations within the workplace
- Strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies in a diverse community
- Ability to work flexible schedules in a 24-hour operation
- Travel up to 90% of time with ability to support long term on-site assignments
- Ability to hold multistate Administrator License (NC, SC, VA, GA, TN, WV, & KY a plus)
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- PTO for full time positions
- Short & Long Term Disability Insurance
- Life Insurance
- Career Advancement Opportunities
- Access to earned wages instantly through Tapcheck