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About the role
Key responsibilities & impact- Drive sales and achieve student enrolment targets for Navitas colleges and university partners worldwide across direct and agent channels
- Manage daily allocations of leads and opportunities
- Ensure speed to first contact and consistent follow-up via phone, WhatsApp and email
- Negotiate, close sales, overturn objections and guide students to enrolment
- Own a personal enrolment target and drive conversion at every funnel stage
- Qualify students on eligibility, English level, budget, visa readiness and preferred intake
- Convert direct and agent opportunities into applications, acceptances and paid enrolments
- Progress agent opportunities with agent counsellors and keep agents informed
- Maintain CRM hygiene by logging every interaction in Salesforce the same day
- Provide pipeline reporting and forecasts to the Regional Team Leader
- Recruit genuine students with complete and authentic applications meeting requirements
- Provide accurate course, fee and entry information in line with ESOS, CRICOS and the National Code
- Provide general visa information without giving immigration advice or promising outcomes
- Protect student data and consent under Colombian law and GDPR
Requirements
What you’ll need- Proven call centre or inside sales experience, sustaining 100+ outbound dials a day
- Demonstrated sales experience, overturning objections through negotiation and closing
- Track record of achieving targets in a KPI driven environment
- Resilient, accountable and self-motivated in a fully remote role
- Native level Spanish and excellent English; Portuguese beneficial
- Bachelor’s degree or equivalent
- Legal right to work in Colombia; full working rights in Colombia
- Experience in a high-volume outbound contact centre, using dialler and call quality systems (desirable)
- Experience in international education or student recruitment, and with Salesforce (desirable)
- Reliable high-speed internet
- Quiet, private workspace
- Availability to work hours aligned to markets served, including some evening and weekend work at peak intakes
- Available to start immediately or on short notice
Benefits
Comp & perks- Fully remote role, working from home in Colombia
- Maximum-term, full-time 6-month maternity cover contract
- Purpose-driven organisation contributing to learners’ goals
- Reliable high-speed internet and a quiet, private workspace (working condition)