Instructional Designer

Navy Federal Credit Union

. Advise and assist trainers on course evaluation results .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $30 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of instructional design and educational theories to create effective training materials and courses. Proficient in evaluating course effectiveness and adapting content based on feedback and learning objectives.

Highest-signal resume keywords

Instructional DesignCourse DevelopmentTraining EvaluationGraphic DesignEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignCourse DevelopmentTraining EvaluationGraphic DesignMultimedia TrainingNeeds AssessmentCurriculum DesignDatabase SoftwarePresentation SoftwareWord Processing

Soft Skills

Effective CommunicationOrganizational SkillsProblem-Solving SkillsCollaborationTime Management

Tools & Technologies

Learning Management System (LMS)Graphic Design SoftwarePresentation SoftwareDatabase SoftwareWord Processing Software

Industry Keywords

Financial ServicesNavy Federal ProductsEducational PsychologyTraining DevelopmentBehavioral Sciences

About the role

Key responsibilities & impact

Advise and assist trainers on course evaluation results
Collaborate to plan and design courses and curricula, ensure content accuracy, and test multimedia elements
Conduct needs assessments and provide customized training or individual guidance to improve performance
Create and edit LMS learning activities, training assignments, and custom LMS reports
Create dynamic instructional and training materials using current technologies, references, and support tools
Develop and test course content, training games, graphic designs, and other technology-driven products
Develop classroom, online, and/or independent learning program content that transfers knowledge and drives desired behavior change
Develop instructional strategies and courses for business-unit and cross-company products and skills
Evaluate course, learning-product, and delivery-method effectiveness against learning objectives and goals
Participate in instructional design project teams with multiple deliverables, significant risk, and complexity
Select effective instructional approaches, including instructor-led and self-directed techniques
Select, modify, or establish appropriate design and development models and analyze learning needs to establish objectives
Train internal team members on effective use of classroom materials, including ILT and VILT environments
Integrate feedback, assessments, and course evaluations into training content and delivery vehicles
Conduct presentations for groups including executive leadership
Perform other duties as assigned
Plan and manage instructional design projects and initiatives
Research subject matter and create curricula by processing large volumes of information
Refresh training and materials throughout their lifecycle

Requirements

What you’ll need

Ability to adapt to fluctuating work-flow
Ability to compile, organize and present information clearly and concisely
Experience evaluating the effectiveness of courses, learning products, and delivery methods
Experience researching/writing course content and/or developing courses, demonstrations, graphic designs, and other technology-driven products
Advanced knowledge of instructional theories, educational psychology, educational theory, tools, and resources
Working knowledge of instructional design to develop courses for products, processes, and/or skills
Advanced skill to influence, lead, and/or guide others toward goals
Effective database and presentation software skills
Effective organizational, planning, and time management skills
Effective research, analytical, and problem-solving skills
Effective skill capturing and translating processes and requirements into easily understood terms
Effective collaboration with external and internal technical and/or functional contacts
Effective communication with all organizational levels
Effective skill assessing organizational training needs and researching topics for course development
Effective skill building strategic and execution-focused plans and alliances with partner leadership
Effective skill interacting tactfully and effectively in difficult situations
Effective verbal and written communication skills
Effective word-processing and spreadsheet software skills
Bachelor's Degree in Education, business, communication, behavioral sciences, training development, or related field, or equivalent combination of training, education, and experience
Experience in multi-media training (desired)
Working knowledge of Navy Federal products, services, programs, policies, and procedures (desired)
Financial Services industry knowledge (desired)
Experience with graphic design (desired)

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks
Hybrid work arrangement
Monday–Friday, 8:00AM–4:30PM