Intern – Human Resources Payroll, Shared Services Center

Navy Federal Credit Union

. Provide support to the assigned department .

Posted 10/16/2026internshipUnited StatesEntry Level💰 $17 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong research, analytical, and problem-solving skills while providing exceptional customer service and operational support in a team-oriented environment. Proficient in data processing and report generation with a focus on accuracy and attention to detail.

Highest-signal resume keywords

Research And AnalysisCustomer ServiceData ProcessingCommunication SkillsTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quantitative ResearchQualitative ResearchData AnalysisReport GenerationWord Processing SoftwareSpreadsheet Software

Soft Skills

Interpersonal SkillsProblem-Solving SkillsOrganizational SkillsAttention To DetailInitiative

Industry Keywords

Credit UnionOperational SupportMember Service

About the role

Key responsibilities & impact

Provide support to the assigned department
Work on small projects or portions of larger projects
Assist and collaborate with various levels of staff
Perform quantitative and/or qualitative research and analysis
Maintain professionalism in all interactions and prioritize member service
Provide comprehensive day-to-day operational support
Support functional areas of the credit union
Provide direct member service in high-volume situations when needed
Process and update data in automated systems
Generate and analyze reports
Perform other duties as assigned

Requirements

What you’ll need

Must be pursuing a degree from an accredited college/university
Must be currently enrolled in college-level courses or a degree-seeking program throughout the duration of the internship
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Ability to provide exceptional customer service
Ability to work independently and in a team environment
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem-solving skills
Accuracy, attention to detail, and ability to meet deadlines
Word processing and spreadsheet software skills
Organizational, planning, and time-management skills
Monday–Friday availability, 8:00 AM–4:30 PM; part-time schedule requires at least 20 hours/week

Benefits

Comp & perks

Competitive pay
Generous benefits and perks
Flexible internship based on school schedule
Collaborative, team-driven work environment
Guidance and direction from team and management
Technical and soft-skill development
Business knowledge, analytical techniques, and creative problem-solving development
Opportunity to interact with multiple departments