Internal Communications Specialist

Navy Federal Credit Union

. Create, deliver, and measure internal communications supporting Learning & Talent Development efforts .

Posted 10/6/2026full-timeUnited StatesJuniorMid-Level💰 $79,200 - $124,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in internal communications, content development, and employee engagement strategies, with a strong ability to analyze communication metrics and translate data into actionable insights. Proficient in managing communication projects and collaborating cross-functionally to support organizational priorities.

Highest-signal resume keywords

Internal CommunicationsContent DevelopmentEmployee Engagement StrategiesData Analysis and ReportingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Drafting Promotional Campaign ContentCreating NewslettersWriting Internal AnnouncementsCommunication Metrics AnalysisContent Management Systems

Soft Skills

CollaborationAudience-Focused MessagingTime Management

Tools & Technologies

SharePointSlackYammerAEMAdobe AnalyticsPower BI

Industry Keywords

CommunicationsMarketingPublic RelationsJournalismEmployee Engagement

Tech Stack

Tools & technologies

AEM

About the role

Key responsibilities & impact

Create, deliver, and measure internal communications supporting Learning & Talent Development efforts
Support strategic, audience-focused content development and execution to create awareness and participation
Assist in developing communication strategies for small- to medium-scale initiatives and organizational priorities
Align messaging with business objectives and employee engagement goals
Draft and deliver content across intranet, email, digital signage, and other internal channels
Write professional documents tailored to specific audiences and tone of voice
Gather information for drafting, distributing, and measuring communication tactics
Manage communication timelines and editorial calendars
Support project planning using content management systems and tracking tools
Contribute to change communications and employee engagement initiatives
Coordinate logistics and resources for communication campaigns and internal events
Collect and analyze feedback and communication metrics
Develop data analysis and measurement capabilities to improve communication effectiveness
Translate complex business challenges into clear, audience-focused messaging
Collaborate with team members to identify resources for communication projects
Perform assignments of small scope and complexity under supervision while building autonomy and influence
Perform other duties as assigned
Support marketing analytics reporting by creating and maintaining reports and dashboards, monitoring communication and channel performance, and translating data into actionable insights

Requirements

What you’ll need

Minimum of 2+ years of experience in communications, marketing or related field
Basic understanding of business and operating environment
Proficient in drafting promotional campaign content, internal announcements, newsletters, and intranet content
Ability to collaborate cross-functionally with other departments
Understanding of employee engagement strategies
Experience using internal communication platforms such as SharePoint, Slack, and Yammer
Experience using AEM, Adobe Analytics, and Power BI
Demonstrated experience creating actionable reporting and analytics for communication efforts
Ability to manage multiple projects with tight deadlines
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field, or equivalent combination of training, education and experience
Must be authorized to work in the United States without current or future sponsorship
Availability Monday–Friday, 8:00 AM–4:30 PM

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks
Meaningful career experience
Energized, engaged and committed culture
Appreciation for teams
Equal employment opportunity
Medical accommodations and assistance during the application and hiring process