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Program Manager – Training and Talent Strategy
Navy Federal Credit Union. Lead development and execution of WIL’s Training and Talent Strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, including the development and execution of training and talent strategies, governance adherence, and stakeholder engagement. Proficient in utilizing tools for program documentation and data analysis to support business transformation and operational improvements.
Highest-signal resume keywords
Program Management ExperienceStakeholder EngagementProgram DocumentationPower BI ProficiencyPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Lifecycle KnowledgeMilestone TrackingRisk IdentificationData AnalysisChange Control Processes
Soft Skills
Cross-Functional CommunicationTeam CoordinationContinuous Improvement Mindset
Tools & Technologies
SmartsheetMicrosoft ProjectMS Office
Certifications & Qualifications
PMPPgMPLeanAgile
Industry Keywords
Training StrategyTalent DevelopmentGovernance StructuresBusiness TransformationOperational Improvements
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead development and execution of WIL’s Training and Talent Strategy
- Design, implement, and continuously improve WIL University, including learning pathways, career tracks, certification programs, leadership development, and role-based development frameworks
- Partner with HR, Strategic Workforce Planning, Organizational Development, Change Management, Communications, and WIL leaders to deliver scalable talent solutions
- Develop talent strategies addressing future skill requirements, workforce capabilities, career progression, succession risks, and development priorities
- Establish governance, success measures, and continuous improvement processes for training, talent, and workforce development programs
- Plan and execute cross-functional programs supporting business transformation and operational improvements
- Develop schedules, track milestones, coordinate resources, and monitor progress
- Gather stakeholder requirements and ensure alignment with program goals
- Identify and escalate risks, issues, and dependencies
- Coordinate internal teams and external partners for integrated delivery
- Prepare program documentation, dashboards, and status updates
- Contribute to business cases, data analysis, and scenario planning
- Ensure compliance, internal controls, and governance adherence
- Support continuous improvement, change readiness, tool adoption, knowledge sharing, and junior team members
Requirements
What you’ll need- 2+ years of relevant program management experience supporting cross-functional programs
- Proficiency coordinating program activities across multiple workstreams and aligning timelines, deliverables, and stakeholder expectations
- Knowledge of program lifecycle phases, governance structures, and strategic execution
- Experience supporting program leads with milestone tracking, risk identification, and executive-level reports
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with Power BI, Smartsheet, or Microsoft Project
- Working knowledge of stakeholder engagement and cross-functional communication strategies
- Basic skill in analyzing program data and synthesizing insights for leadership decisions
- Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience
- Must be authorized to work in the United States without current or future sponsorship
- Desired: Master’s degree, PMP/PgMP/Lean/Agile certification, cross-functional business experience, MS Office proficiency, and familiarity with Smartsheet, MS Project, or Jira
Benefits
Comp & perks- Highly competitive pay
- Generous benefits and perks
- Meaningful career experience
- Energized, engaged, and committed culture
- Professional development through training, talent, leadership development, certification, and career-track programs