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Senior Application Engineer
Navy Federal Credit Union. Serve as the primary technical owner and senior escalation point for the QRM platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Azure-hosted enterprise applications, ensuring application stability, security, and operational performance. Proven ability to lead incident response, conduct root cause analysis, and mentor team members while driving continuous improvement and technical direction.
Highest-signal resume keywords
Azure Application SupportIncident Response LeadershipSQL ProficiencyPlatform Ownership ExperienceTechnical Direction and Mentorship
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application EngineeringSoftware DevelopmentAzure IaaSSQL ServerData IntegrationScripting/AutomationChange ManagementVulnerability RemediationProduction SupportEnterprise Application Support
Soft Skills
Analytical SkillsProblem-SolvingTroubleshootingWritten CommunicationVerbal Communication
Tools & Technologies
Azure Data FactoryMicrosoft SQL ServerSSASHybrid Cloud EnvironmentsMonitoring Services
Industry Keywords
Operational Risk ManagementAudit ReadinessSecurity ComplianceChange ManagementDisaster Recovery
Tech Stack
Tools & technologiesAzureCloudMS SQL ServerSQL.NET
About the role
Key responsibilities & impact- Serve as the primary technical owner and senior escalation point for the QRM platform
- Own application stability, operational performance, security posture, production service health, and platform reliability
- Design, develop, support, and optimize application components, Azure-hosted infrastructure, virtual machines, data integration workflows, and platform services
- Lead incident response, root cause analysis, vulnerability remediation, access reviews, change management, release coordination, disaster recovery readiness, and continuous improvement
- Partner with business stakeholders, software vendors, infrastructure, network, security, and database teams
- Deliver enhancements, manage vendor escalations, resolve complex issues, and address technical risks and dependencies
- Own technical debt management, infrastructure modernization, upgrade planning, roadmap input, audit readiness, and operational improvement
- Provide technical direction, establish operational standards, mentor team members, contribute to engineering best practices, and communicate platform status and risks
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education, training, and professional experience
- 10+ years of experience in application engineering, software development, or enterprise application support
- Minimum 5 years of experience serving as a lead engineer, platform owner, technical owner, or senior support engineer for a business-critical enterprise application
- Experience supporting Azure-hosted enterprise applications and infrastructure, including Azure IaaS virtual machines, storage, networking, monitoring, security services, and hybrid cloud environments
- Experience with Azure Data Factory or similar enterprise data integration and orchestration platforms
- Strong technical proficiency with SQL, .NET application ecosystems, Microsoft SQL Server, SQL Server Analysis Services (SSAS), scripting/automation, and enterprise application support practices
- Experience leading incident response, root cause analysis, vulnerability remediation, change management, release management, and production support activities
- Experience managing vendor-supported enterprise applications, including support escalations, defect remediation, upgrade planning, and coordination across infrastructure, security, database, and business teams
- Experience supporting applications subject to regulatory, audit, security, financial reporting, or operational risk management requirements
- Excellent analytical, problem-solving, troubleshooting, written communication, and verbal communication skills
- Must be authorized to work in the United States without current or future sponsorship
- Monday–Friday availability, 8:00 AM–4:30 PM
Benefits
Comp & perks- Highly competitive pay
- Generous benefits and perks
- Meaningful career experience
- Energized, engaged and committed culture
- Fierce appreciation for teams
- Equal Employment Opportunity
- Medical accommodations during the application and hiring process