Senior Business Intelligence Analyst – Credit Card Account Engagement

Navy Federal Credit Union

. Collect, aggregate, and analyze structured and unstructured data from multiple sources to drive business-performance insights .

Posted 10/14/2026full-timeUnited StatesSenior💰 $97,800 - $143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced skills in data analysis, reporting, and business intelligence solutions, with a strong ability to communicate insights and recommendations to stakeholders. Proficient in statistical methods, data manipulation, and visualization techniques to drive business performance improvements.

Highest-signal resume keywords

Data AnalysisBusiness Intelligence ApplicationsStatistical MethodsData VisualizationPython and R

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReportingStatistical MethodsData ManipulationForecastingCost-Benefit AnalysisData IntegrationData CleaningData ValidationKPI Reporting

Soft Skills

Interpersonal SkillsCommunication SkillsResearch Skills

Tools & Technologies

Business Intelligence SolutionsERP SoftwareCRM SoftwareData Analysis ToolsCloud Services

Industry Keywords

Business Performance InsightsOperational ImprovementRoot-Cause AnalysisData Visualization TechniquesAd Hoc Reporting

Tech Stack

Tools & technologies

CloudERPPython

About the role

Key responsibilities & impact

Collect, aggregate, and analyze structured and unstructured data from multiple sources to drive business-performance insights
Identify, analyze, and interpret trends and patterns
Prepare ongoing reports and data visualizations to support business decisions
Develop, maintain, and manage advanced reporting, dashboards, and business intelligence solutions
Produce actionable KPI reports, identify operational improvement areas, and perform root-cause analysis
Use analytics and metrics to improve processes and forecast potential costs, risks, and profits of new initiatives
Communicate findings and insights to stakeholders and provide business-strategy recommendations
Provide reporting solutions and respond to ad hoc report requests
Create report and analysis specifications based on business needs and available data elements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives
Work under minimal supervision and make recommendations affecting operational goals

Requirements

What you’ll need

5+ years of experience in data analysis and reporting
Complete knowledge and understanding of the business area/specialization
Advanced skill using business intelligence applications and/or cloud services
Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Advanced skill using statistical methods, mathematical techniques, forecasting, and cost-benefit analysis
Advanced skill in complex data manipulation across multiple tables
Effective data integration, cleaning, and validation skills
Ability to communicate data analysis and visualizations to nontechnical and senior audiences
Skill with data analysis tools and programming languages such as Python and R
Intermediate skill in using visualizations, design aesthetics, and words to tell a story
Research skills
Interpersonal skills
Bachelor's degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience is desired
Ability to work Monday–Friday, 8:00 AM–4:30 PM CT

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks
Career experience in an energized, engaged and committed culture
Equal employment opportunity and reasonable accommodations during the application and hiring process