Senior Technology Product Analyst – Member IAM/CIAM

Navy Federal Credit Union

. Partner with stakeholders, product leadership, engineers, operations, security partners, and vendors to gather, clarify, document, and prioritize requirements .

Posted 9/26/2026full-timeVienna • Virginia • United StatesSenior💰 $110,500 - $141,600 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudCyber SecurityKubernetesLinuxSDLC

About the role

Key responsibilities & impact

Partner with stakeholders, product leadership, engineers, operations, security partners, and vendors to gather, clarify, document, and prioritize requirements
Coordinate projects and cross-team initiatives from intake through implementation
Support vulnerability management, remediation plans, risk documentation, closure validation, and status reporting
Coordinate SDLC and release-management activities, upgrades, CI/CD alignment, decommissioning, and production implementation
Support change management, incident and problem management, disaster recovery, audit support, security controls, and operational readiness
Translate business processes, customer journeys, operational needs, and control requirements into technical concepts, process flows, user stories, features, acceptance criteria, and implementation plans
Develop and maintain product and operational documentation, runbooks, continuity plans, decision records, reporting, and executive-ready status updates
Communicate complex technical information in clear business language and report progress, risks, decisions, and blockers
Participate in after-hours or 24/7 support coverage for critical incidents, releases, or production events as required
Provide guidance to team members and standardize analysis, documentation, and delivery practices
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field, or an equivalent combination of education, training, and experience
5+ years of experience in IAM, cybersecurity, business systems analysis, product analysis, software engineering, infrastructure operations, or a related technology discipline
Experience translating business needs into technical solutions, including requirements gathering, process mapping, user stories, acceptance criteria, workflow documentation, and delivery planning
Experience with Agile and/or SAFe delivery frameworks, backlog management, sprint planning, dependency coordination, PI Planning, and Azure DevOps
Knowledge of CIAM platforms and identity technologies such as ForgeRock, PingFederate, Daon, or comparable solutions
Strong understanding of authentication, authorization, identity lifecycle management, risk-based authentication, and MFA
Familiarity with OAuth 2.0, OIDC, SAML, FIDO2, passkeys, and related protocols
Experience supporting identity platforms in cloud or hybrid environments, including Kubernetes (AKS), Linux-based systems, cloud platforms, system integrations, APIs, and operational support practices
Experience coordinating cross-functional technology initiatives
Working knowledge of SDLC, release management, testing coordination, CI/CD pipelines, production support, vulnerability remediation, and risk management
Strong analytical, problem-solving, and critical-thinking skills
Excellent written, verbal, facilitation, and presentation skills
Ability to build relationships, influence without direct authority, drive consensus, and lead initiatives across multiple teams
Applicants must be authorized to work in the United States without current or future sponsorship
Monday-Friday availability, 8:00 AM-4:30 PM

Benefits

Comp & perks

Highly competitive pay
Generous benefits and perks