Inkjet Field Specialist

Nazdar Ink Technologies

. Install, repair, and train customers on graphic and textile Inkjet equipment sold and supported by Nazdar .

Posted 10/16/2026full-timeRemote • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Inkjet printing, including hands-on knowledge of wide-format printers and RIP software. Proficient in technical support, customer training, and effective communication within the printing industry.

Highest-signal resume keywords

Inkjet Printing ExperienceWide-Format Printer KnowledgeRIP Software ProficiencyTechnical Support SkillsCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inkjet PrintingColor ProfilingPrepress Color ControlMechanical AptitudeProblem SolvingArt GenerationFinishing ProcessesSafety ComplianceEquipment MaintenanceTechnical Documentation

Soft Skills

Effective CommunicationCollaborationCustomer ServiceAdaptabilityAttention to Detail

Tools & Technologies

Microsoft Office SuiteAdobe SuiteVersaworksWasatchCalderaEFI FieryOnyxInkjet EquipmentDigital Printing EquipmentService Reporting Tools

Certifications & Qualifications

Inkjet Equipment CertificationsRIP Software CertificationsColor Management Certifications

Industry Keywords

Graphic ApplicationsTextile ApplicationsSolvent InksUV InksAqueous InksDigital PrintingMedia ProfilingSafety StandardsQuality StandardsField Support

About the role

Key responsibilities & impact

Install, repair, and train customers on graphic and textile Inkjet equipment sold and supported by Nazdar
Provide technical support remotely by phone and computer
Work with and communicate effectively with Nazdar customers at facilities within the continental USA
Travel to printing facilities in a company-provided vehicle, up to 75% of the time
Travel by commercial air outside the assigned region, up to 25% of the time
Write detailed service reports documenting completed work, parts used, and equipment recommendations
Provide elevated phone support on digital printing equipment, inks, media, software, and finishing processes
Work with sales to identify new sales opportunities when equipment is outdated or inefficient
Occasionally set up, operate, and demonstrate Inkjet printing equipment at trade shows
Follow established safety, quality, and efficiency standard operating procedures
Report weekly activity summaries, field issues, direct report issues, and vendor support issues to the manager
Assist with other duties as directed by the manager

Requirements

What you’ll need

Located in Texas
High school diploma or GED required
Current valid driver’s license, subject to an annual Department of Motor Vehicles check
Minimum of 10 years’ experience working in all aspects of Inkjet printing, including wide/super wide, solvent, UV, and aqueous inks, graphic and textile applications, prepress color control, software file output, and color profiling
Hands-on experience with wide-format Inkjet printers such as Roland, Mimaki, Mutoh, EFI, or similar equipment
Overall knowledge of art generation, Inkjet printing, and finishing
Effective use of Microsoft Office Suite programs Outlook, Excel, and Word
Effective use of Adobe Suite programs Photoshop, Illustrator, and InDesign
Operational knowledge of one or more RIP software programs: Versaworks, Wasatch, Caldera, EFI Fiery, or Onyx
Networking, Internet capabilities, web access, and electronic file transferring
High mechanical aptitude and confidence using tools
Ability to read and interpret safety rules, operating and maintenance instructions, product literature, regulatory documents, equipment schematics, and service manuals
Ability to solve practical and complex problems within a limited timeframe
Ability to collaborate and work well with others to solve problems
Good understanding of electricity and the varying requirements of printing equipment in different environments
Ability to travel by automobile for extended periods
Ability to lift up to 75 pounds occasionally
Ability to talk and hear, with close, distance, and peripheral vision
Associate or bachelor’s degree in computer graphics or graphic arts is preferred but not required
Inkjet equipment certifications are recommended
RIP software and color management certifications are recommended
Knowledge of media/ink profiling and how media affects color output is beneficial

Benefits

Comp & perks

Competitive pay and benefits package
Medical insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Flexible spending account options
Paid short-term and long-term disability
Paid time off
Paid Company holidays
Training
Professional development
Recognition programs
Career growth opportunities
Company-provided vehicle for travel